Dynamic Contact Centre Leader

Location: Jurong East Working Hours: Monday - Friday 8:30am - 6pm Overview: We are partnering with a reputable organization to hire a Senior/Executive who will play a key role in overseeing and managing the daily operations of a 24/7 contact centre. This is an opportunity to contribute to a high-performing team in a dynamic and meaningful environment. Job...

About the RoleWe are seeking an experienced Service Team Leader to join our Group Contact Centre team at NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.The successful candidate will be responsible for ensuring optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.Key ResponsibilitiesMonitor performance in real-time,...

FIDReC Contact Centre Specialist The Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDReC Contact...

Roles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...

Roles & Responsibilities Location: Jurong East⏰ Working Hours: Monday - Friday 8:30am - 6pmOverview:We are partnering with a reputable organization to hire a Senior/Executive who will play a key role in overseeing and managing the daily operations of a 24/7 contact centre. This is an opportunity to contribute to a high-performing team in a dynamic and...

Location: Jurong East Working Hours: Monday - Friday 8:30am - 6pm Overview: We are partnering with a reputable organization to hire a Senior/Executive who will play a key role in overseeing and managing the daily operations of a 24/7 contact centre. This is an opportunity to contribute to a high-performing team in a dynamic and meaningful...

Job SummaryThe Senior / Service Team Leader, Group Contact Centre is responsible for ensuring optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will oversee the performance of your team and implement strategies to enhance service delivery.Main...

Job OverviewWe are seeking a highly skilled Contact Centre Team Leader to join our team at Agape CP Holdings Pte. Ltd. as a Programme Quality Assurance Specialist.This is a challenging role that requires a strong background in contact centre management, with a focus on programme quality assurance and service delivery excellence.

Up to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...

Roles & Responsibilities• Manage the performance and service quality of the CSO.• Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses.• Responsible for the overall day to day case management and liaison with relevant stakeholders for further investigation and follow-up.•...

Job DescriptionWe are seeking a highly skilled Contact Centre Programme Manager to join our team at Agape CP Holdings Pte. Ltd.About the RoleThis is an exciting opportunity for a motivated and experienced professional to lead our contact centre programme, ensuring high-quality service delivery to our clients.The successful candidate will be responsible for...

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance...

As part of Group Contact Centre, the Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will: Job Responsibilities: Monitor performance real-time and manage resources / deploy manpower Prepare...

We are seeking a highly skilled Contact Centre Team Lead to drive operational excellence and team success in our dynamic contact centre environment.Job OverviewTalentvis Singapore Pte. Ltd., a leading provider of innovative solutions, is looking for an exceptional leader to join our team as a Contact Centre Team Lead. In this role, you will be responsible...

Institution: National University Health System Senior / Executive, Group Contact Centre Overview and Purpose of the Position NUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the...

About the RoleWe are seeking a highly motivated and experienced Contact Centre Team Leader to join our team at Agape Plus PTE. LTD.Your primary responsibility will be to manage the performance and service quality of our customer service representatives (CSO). This includes ensuring they receive proper training, provide accurate and timely responses, and...

About United Overseas BankUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices across 19 countries and territories.We operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices.Our history spans more than 80...

Job OverviewNational University Health System PTE. LTD. is seeking a highly skilled Senior / Service Team Leader, Group Contact Centre to lead our team in delivering exceptional customer service and operational efficiency.Job SummaryAs a Senior / Service Team Leader, you will be responsible for ensuring optimal performance and customer satisfaction in the...

We are seeking a skilled and experienced Dynamic Preschool Leader to join our team at Carpe Diem Schoolhouse PTE. LTD.As a key member of our management team, the successful candidate will be responsible for driving operational excellence, developing strategic plans, and fostering a culture of care and trust within the centre.The estimated salary for this...

Roles & ResponsibilitiesTerra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a...