Passenger Services Executive
1 week ago
Job Description
- To assist/ ferry passengers with special needs to/from flights
- Provide buggy services to ferry passengers to/from flights
- Assist in various special services duties to passengers (e.g. disabled/ paraplegic passengers, unaccompanied minors, young passengers, non-English speaking passengers, and elderly passengers, etc)
Requirements
- Degree or Diploma Holders
- Relevant hands-on experience in Customer Service Operations would be an advantage
- 2-3 years of experience in the Airlines Customer Service field is preferred
- Able to accept 6 days of rotating shift working hours as required by the airport’s operations (Morning shift, afternoon shift, and midnight shift) including Public Holidays
- Fluency in written and verbal English
- Good communication and interpersonal skills
- Always maintain a high standard of personal hygiene, neatly attired and professionally groomed
*We regret that only shortlisted candidates will be contacted
Tell employers what skills you have
Customer Service Skills
Customer Service Processes
Direct Customer Service
Customer Service Operations
Interpersonal Skills
improve customer service
Customer Service
Customer Service Excellence
Customer Services
customer service support
Customer Service Experience
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