Dedicated Passenger Service Assistant

4 days ago


Singapore GTRSG PTE. LTD. Full time
Job Summary

We are seeking a detail-oriented and customer-focused Passenger Service Assistant to join our team at GTRSG PTE. LTD.

About the Role

This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and have excellent communication skills.

The successful candidate will be responsible for providing exceptional service to passengers, ensuring their travel experience is smooth and enjoyable.

  • Greet and attend to passengers at check-in counters and gates
  • Liaise with stakeholders to assist with queries regarding flights, seating arrangements, baggage matters, transfers & transits, wheelchair needs etc.
  • Facilitate communication with passengers on issues surrounding flight transfers, rebooked flights, accommodation, and meals
  • Make announcements at gates and transit areas
  • Ensure a smooth and timely departure process
  • Aid passengers in need or when required
Key Requirements

To succeed in this role, you must possess:

  • Excellent English and Korean language skills
  • Pleasant and cheerful disposition, with good interpersonal skills
  • Dynamic individual with service aptitude and willingness to go the extra mile
  • Able to commit to weekend work
  • Preferred ability to commit to specific timings daily on weekdays (0730H – 1100H, 1915H – 2245H, 2145H – 0115H)
What We Offer

We offer a competitive salary of $13 per hour and opportunities for professional growth and development.

  • Salary: $13 / hour

If you are a motivated and people-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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