Dedicated Passenger Service Assistant
4 days ago
We are seeking a detail-oriented and customer-focused Passenger Service Assistant to join our team at GTRSG PTE. LTD.
About the RoleThis is an exciting opportunity for individuals who enjoy working in a fast-paced environment and have excellent communication skills.
The successful candidate will be responsible for providing exceptional service to passengers, ensuring their travel experience is smooth and enjoyable.
- Greet and attend to passengers at check-in counters and gates
- Liaise with stakeholders to assist with queries regarding flights, seating arrangements, baggage matters, transfers & transits, wheelchair needs etc.
- Facilitate communication with passengers on issues surrounding flight transfers, rebooked flights, accommodation, and meals
- Make announcements at gates and transit areas
- Ensure a smooth and timely departure process
- Aid passengers in need or when required
To succeed in this role, you must possess:
- Excellent English and Korean language skills
- Pleasant and cheerful disposition, with good interpersonal skills
- Dynamic individual with service aptitude and willingness to go the extra mile
- Able to commit to weekend work
- Preferred ability to commit to specific timings daily on weekdays (0730H – 1100H, 1915H – 2245H, 2145H – 0115H)
We offer a competitive salary of $13 per hour and opportunities for professional growth and development.
- Salary: $13 / hour
If you are a motivated and people-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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