Airline customer service agent
1 week ago
Join our client in creating a positive travel experience for our passengers. Whether you're assisting passengers at the check-in counter, providing exceptional service in our exclusive lounges, coordinating departure activities, or leading a team of dedicated professionals, your contributions will be invaluable.
Job Responsibilities:
Manage check-in processes:Ensure accurate documentation and boarding passes are issued.
Assist and guide passengers:Guide passengers using Self-Service Kiosks and Auto Bag Drops, escort transit passengers between the arrival gate and the Transfer Holding Area, and assist passengers who require special accommodations or support.
Perform gate handling:Coordinate departure activities, communicate with airline crews, and work collaboratively with various departments to ensure a timely and efficient departure.
Provide exceptional customer service:Assist passengers with a friendly and professional demeanour, creating memorable and positive experiences.
Benefits:
Basic Salary from$2,200 - $2,500
Monthly allowances up to$500
Sign on bonus up to$5000
Eligible for OT
Variable Bonuses (AWS / Performance Bonus)
Requirements:
Minimally NITEC / Higher NITEC / Diploma
Prior experience in customer service is a plus. On-job-training provided.
Excellent communication and interpersonal skills.
Must be able to commit torotating shifts(morning/afternoon/night).
If you're passionate about providing exceptional customer service and looking for a rewarding career, we invite you to join our team.Apply now#J-18808-Ljbffr
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