Airline customer service agent

1 week ago


Singapore Dynamic Human Capital Pte Ltd Full time

Join our client in creating a positive travel experience for our passengers. Whether you're assisting passengers at the check-in counter, providing exceptional service in our exclusive lounges, coordinating departure activities, or leading a team of dedicated professionals, your contributions will be invaluable.
Job Responsibilities:
Manage check-in processes:Ensure accurate documentation and boarding passes are issued.
Assist and guide passengers:Guide passengers using Self-Service Kiosks and Auto Bag Drops, escort transit passengers between the arrival gate and the Transfer Holding Area, and assist passengers who require special accommodations or support.
Perform gate handling:Coordinate departure activities, communicate with airline crews, and work collaboratively with various departments to ensure a timely and efficient departure.
Provide exceptional customer service:Assist passengers with a friendly and professional demeanour, creating memorable and positive experiences.
Benefits:
Basic Salary from$2,200 - $2,500
Monthly allowances up to$500
Sign on bonus up to$5000
Eligible for OT
Variable Bonuses (AWS / Performance Bonus)
Requirements:
Minimally NITEC / Higher NITEC / Diploma
Prior experience in customer service is a plus. On-job-training provided.
Excellent communication and interpersonal skills.
Must be able to commit torotating shifts(morning/afternoon/night).
If you're passionate about providing exceptional customer service and looking for a rewarding career, we invite you to join our team.Apply now#J-18808-Ljbffr



  • Singapore JJ CONSULTING SERVICES Full time

    Roles & Responsibilities​Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.Airline Customer Service AgentResponsibilitiesYou play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers...


  • Singapore Hanur Xpress Pte. Ltd. Full time

    Customer Service Agent You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking in, greeting passengers upon their arrival, and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi...

  • Customer Service Agent

    2 months ago


    Singapore HANUR XPRESS PTE. LTD. Full time

    Roles & ResponsibilitiesWhat's on offer: Industry: Aviation Location: Airport Remuneration: Competitive base salary + AWS, for experienced hires, + shift allowance and OT. Additional Benefit: $5000 sign-on bonus.Customer Service OfficerOversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a...

  • Sales Executive

    3 days ago


    Singapore Trans Swift Line Pte Ltd Full time

    Role Overview:As a Sales Executive, you will play a vital role in driving passenger sales by fostering relationships with travel agents, corporate clients, and other key stakeholders. Your focus will be on maximizing revenue and increasing brand visibility for the airline in the local market.Key Responsibilities:•Develop and execute sales strategies to...

  • Sales Executive

    3 days ago


    Singapore Changi Airport Trans Swift Line Pte Ltd Full time

    Role Overview: As a Sales Executive, you will play a vital role in driving passenger sales by fostering relationships with travel agents, corporate clients, and other key stakeholders. Your focus will be on maximizing revenue and increasing brand visibility for the airline in the local market. Key Responsibilities: • Develop and execute sales strategies...


  • Singapore airbus Full time

    Job Description:Job ObjectivesThe Airline Customer Support Director plays a pivotal role in driving Airbus' Airline support and service strategy, ensuring a unified approach and assisting other Business Units in achieving their objectives while meeting Airline needs.This leadership position leads the In-Service Core Team in managing Airline accounts, serving...


  • Singapore MCI Career Services Pte Ltd Full time

    Basic: $2000 - $2600, gross up $3200AM/PM/Night Shifts – 5 or 6 days work including PH Location: Changi Benefits: Shift Allowance + OT / AWS / 2-3 Months VB Responsibilities:Handle cargo shipments and documentation, engage airlines and third parties like freight forwarding agents. Manage a team of cargo handlers. Attend to customers in...


  • Singapore Travel Technology Interactive Asia Pte. Ltd. Full time

    Travel Technology Interactive (TTI) , part of Citizenplane Group since its acquisition in December 2023, is an IT solution provider for airlines, headquartered in France with regional subsidiaries in Singapore, Panama and Brazil. Our web based integrated Airline IT solution, Zenith, is fully IATA compliant (GDS connected, Interline, Codeshare, etc). The...


  • Singapore HANKYU HANSHIN EXPRESS (SINGAPORE) PTE. LTD. Full time

    Roles & Responsibilities1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.3) Monitor consolidations for various destination, monitor on the space and rates.4) Send flight schedules to customer upon confimation.5)...


  • Singapore PARLOUR GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesWe are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications and escalate complaints across a number of communication channels. Todo well on this role, you need to be able to remain calm when customers are frustrated and well versed with computers and...


  • Singapore XDEL SINGAPORE PTE LTD Full time

    Roles & ResponsibilitiesAs a Customer Service Agent, you are the voice of the organisation, providing customers with a positive first impression. You are to uphold the professionalism when assisting customers in order taking and tracking of deliveries, as well as handling feedback and complaints.You will be working with various departments to ensure...


  • Singapore TNC Aviation Full time

    TNC Aviation, a leading pilot training institute in Delhi, is seeking an experienced Passenger Service Agent to join our team. This role involves handling customer inquiries, resolving issues, and providing exceptional service.About the Role:Customer-facing position with high volume of inbound calls and emailsResponsible for resolving customer complaints and...


  • Singapore This Is An IT Support Group Full time

    Job Benefits: Good career progression Up to $2400 basic + OT Work location at Changi Airfreight Centre 5.5 working days (alternate SAT Off upon confirmation)14 days annual leave after confirmationJob Responsibilities: Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and inquiries for air, arrange air export...


  • Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    Roles & ResponsibilitiesZenith Infotech (S) , a Tech Recuritmnet firm with 27 years of history locally, is looking out for Customer Service Agent, on a 12 months contract role, working location at Suntec area.Job Scope· lst level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising...


  • Singapore AL-BARRAK SINGAPORE INTL PTE. LTD. Full time

    Customer Service Manager (Air Freight) Job Duties Handling full operations on Air or Ocean freight’s import/export shipments Work closely with customers and agents for air freight or sea freight operations Coordinate with customer service team and sales team in providing the contractor’s cost for trucking/shipping liners/airliners etc. Assist in the...


  • Singapore Trip Full time

    About UsCtrip, Skyscanner, and Qunar are global online travel brands that aim to deliver the perfect trip at the best price for every traveler.Our company was founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021.We have four Customer Service Centres for 24/7 customer service in 19 different languages, covering , Korea, the UK, and the...


  • Singapore JointHire Singapore Pte Ltd Full time

    Job Title: Revenue / Pricing Management Agent/OfficerIndustry: Aerospace / Aviation / AirlineSalary: SGD 3200 - 3800Location: Central, SingaporeAbout Company:Our client is an airline of Japan, headquartered in Tokyo. They operate services to both domestic and international destinations and had more than 20,000 employees. In 2013, this company was named a...


  • Singapore Crane Worldwide Logistics Full time

    As a Customer Service Executive with the Air Freight department, the incumbent will provide proactive and comprehensive services to both Internal and External customers ensuring their requirements are fulfilled. The role is instrumental in the company's objective of service excellence. Responsibilities: Obtain pricing from carriers, co-loaders, and...


  • Singapore Search Index Pte Ltd Full time

    Up to S$2.2 K Basic + OT pay + shift allowances + good perks! Good company to work for / Transport provided for late/night shifts! Many vacancies! / Immediate Start! / S$5 K Joining Bonus! Our client is one of the largest aviation MNC. Responsibilities: Oversee and lead a team in managing daily operations, making final decisions on matters of importance to...


  • Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time

    Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...