Customer Service Representative
2 days ago
SATS LTD. is a leading provider of airport services in the Asia-Pacific region, and we are seeking a highly skilled Customer Service Representative to join our team.
Salary: We offer a competitive salary of $45,000 per annum, plus benefits.
About the RoleThis is an exciting opportunity for a motivated individual to work as a Customer Service Representative, providing exceptional service to our passengers at the airport.
Key Responsibilities:
- To greet passengers upon their arrival and ensure a smooth departure process.
- To lead a team performing different roles such as check-in.
Requirements:
- Possess at least 2 GCE A level credits or a diploma in any discipline from a local polytechnic.
- At least 1-2 years of work experience in a customer service/hotel/lounge related industry.
- Good command of written and spoken English.
- Pleasant with a cheerful disposition and good interpersonal skills.
- DYNAMIC INDIVIDUAL WITH SERVICE APPTITUDE AND WILLINGNESS TO GO THE EXTRA MILE.
Benefits:
- A competitive salary package.
- Ongoing training and development opportunities.
- A dynamic and supportive team environment.
- A chance to make a real difference in the lives of our customers.
What You'll Need To Succeed
- MICROSOFT OFFICE SKILLS.
- GOOD COMMUNICATION SKILLS.
- TIPS ON HOW TO HANDLE DIFFICULT CUSTOMER SITUATIONS.
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