Passenger service operations officer
4 weeks ago
Key role: Execute overall operations within the terminal to facilitate the flow and movement of passengers both departing and arriving through the terminals for a pleasant passengers' experience. Essential Duties and Responsibilities: Functional: Baggage Check-in Counter Perform functions for baggage check-in which includes:Requesting and conducting passenger’s travel documents/Boarding pass verification. Checking-in and tagging baggage items, collecting excess baggage charges, where applicable. Assisting with left luggage services if requested. Passenger Handling at Boarding Gate/Pontoon Pre-Boarding Radio Cruise Control Centre for ferry location & estimated time of arrival. Execute pre-boarding SOPs for any late arrival ferry of more than 15 mins from schedule timing. Pax/Baggage Reconciliation Verify the number of baggage transferred to vessel against baggage manifest and perform SOP to reconcile bags. Boarding Clearance Radio staff at jetty to check with Ferry crew for boarding clearance. Update trip status in SPOS Boarding Module to ‘Boarding’, to commence boarding when ferry is ready for boarding. Boarding Handling Guide all passengers through the boarding process and the complete scanning of boarding passes etc for safe boarding. Carry out crowd control and emergency services when needed. Handle Passengers disembarkation Carry out safety check at Pontoon before disembarkation. Ensure Porters are at standby at pontoon to assist arriving passengers with their baggage. Ensure passengers follow safe disembarkation practice and assist passengers with special needs. Follow safety, housekeeping, security, and health procedures. Conduct daily inspection to ensure overall cleanliness and safety at the terminal. Monitor and report any non-conformances or incidents pertaining to safety, security and health regulations. Competencies: Working knowledge on Ferry SOPs on Baggage check-in, Boarding gate, Departure/Arrival process. Working knowledge on SPOS, able to navigate and operate the SPOS's modules efficiently. Educational qualifications required: Higher NITEC and above. Added advantage for those who are CERT certified. ABOUT SINGAPORE CRUISE CENTRE ( Singapore Cruise Centre, a wholly owned subsidiary of Mapletree Investments, manages and operates 3 ferry terminals and 1 award-winning international cruise terminal in Singapore - Harbour Front Passenger Terminal, Tanah Merah Ferry Terminal and Pasir Panjang Ferry Terminal. With over 30 years in the business, SCCPL has honed both operational excellence and a deep knowledge of the cruise and ferry business. #J-18808-Ljbffr
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Passenger Service Operations Coordinator
1 week ago
Singapore CENTERRA CONSTRUCTION PARTNERS, LLC Full timeJob Title:Passenger Service Operations CoordinatorAbout the Job:This role is a critical part of CENTERRA CONSTRUCTION PARTNERS, LLC's operations team.Key Responsibilities:Coordinate and process passenger information for accurate and efficient travel experiences.Ensure all necessary documentation is in order for passengers, including valid travel...
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Passenger Service Intern
1 week ago
Singapore GTRSG PTE. LTD. Full timeRoles & ResponsibilitiesIn this role you are required: 1. Checking in passengers and ensuring all travel documents are valid for travel2. Service ambassador to assist and guide passengers on the use of Self- Service Kiosk and Auto Bag Drops3. Gate handling duties including communicating with airline crews and coordinating departure and arrival activities...
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Airline Passenger Services Representative
6 days ago
Singapore VIETNAM AIRLINES JSC Full timeAt Vietnam Airlines JSC, we are seeking a highly skilled Airline Passenger Services Representative to join our team. As an integral part of our operations, you will play a crucial role in ensuring the smooth delivery of passenger services.Key Responsibilities:Coordinating and supervising the passenger check-in process provided by our Ground Handling...
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Passenger Services Executive
1 week ago
Singapore AVON CLEANING SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Description To assist/ ferry passengers with special needs to/from flights Provide buggy services to ferry passengers to/from flights Assist in various special services duties to passengers (e.g. disabled/ paraplegic passengers, unaccompanied minors, young passengers, non-English speaking passengers, and elderly passengers,...
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Singapore VIETNAM AIRLINES JSC Full timeCompany OverviewVIETNAM AIRLINES JSC, a renowned airline in the industry, is seeking an experienced Flight Service Coordinator to join our team. Our organization prides itself on delivering exceptional passenger service and ensuring seamless flight operations.Job SummaryWe are looking for a skilled individual with excellent customer service skills, strong...
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Airline Passenger Service Coordinator
2 days ago
Singapore VIETNAM AIRLINES JSC Full timeJob Title: Airline Passenger Service CoordinatorWe are seeking a skilled and experienced individual to join our team as an Airline Passenger Service Coordinator at Changi Airport in Singapore. This is a full-time position, requiring immediate work commencement, with a competitive salary ranging from SGD 2,500 to SGD 3,000 per month.About the RoleThis role is...
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Airport Passenger Service
1 week ago
Singapore AM RECRUITMENT PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities (includes but not limited to): Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. Front-desk duties at exclusive premier lounges. Oversee and lead a team of passenger service agents. Make final decisions in ensuring a positive passenger experience and satisfaction. Guide,...
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Dedicated Passenger Service Assistant
4 days ago
Singapore GTRSG PTE. LTD. Full timeJob SummaryWe are seeking a detail-oriented and customer-focused Passenger Service Assistant to join our team at GTRSG PTE. LTD.About the RoleThis is an exciting opportunity for individuals who enjoy working in a fast-paced environment and have excellent communication skills.The successful candidate will be responsible for providing exceptional service to...
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Bus Operations Manager
1 month ago
Singapore LUXURY COACH SERVICE Full timeJob SummaryAt LUXURY COACH SERVICE, we are seeking a skilled Bus Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and safe transportation of our passengers.Key ResponsibilitiesProvide safe and pleasant bus journeys for passengersMaintain cleanliness of the bus at all timesAdhere to...
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Singapore RECRUITERSCO PRIVATE LIMITED Full timeRoles & ResponsibilitiesPassenger and Baggage Screening Officers | Bonus of $2,500 | FAST HIRE | NO EXP NEEDEDAs a Passenger and Baggage Screening Officer, you are responsible for conducting security screening checks for air travellers and their belongings, while exhibiting the highest degree of vigilance and providing excellent customer service in a...
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Customer Service Representative
24 hours ago
Singapore SATS LTD. Full timeSATS LTD. is a leading provider of airport services in the Asia-Pacific region, and we are seeking a highly skilled Customer Service Representative to join our team.Salary: We offer a competitive salary of $45,000 per annum, plus benefits.About the RoleThis is an exciting opportunity for a motivated individual to work as a Customer Service Representative,...
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Customer service agent/ officer
3 weeks ago
Singapore Hanur Xpress Pte. Ltd. Full timeCustomer Service Agent You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking in, greeting passengers upon their arrival, and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi...
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Chauffeur - Passenger Transport Specialist
4 days ago
Singapore SRA GLOBAL PTE. LTD. Full timeJob SummarySRA Global PTE. LTD. is seeking an experienced Chauffeur - Passenger Transport Specialist to join our team. As a Chauffeur, you will be responsible for safely transporting passengers to various sites in a timely manner.About the RoleWe are looking for a skilled and reliable individual who can work collaboratively with our transport teams to ensure...
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Customer Service Agent
3 months ago
Singapore HANUR XPRESS PTE. LTD. Full timeRoles & ResponsibilitiesWhat's on offer: Industry: Aviation Location: Airport Remuneration: Competitive base salary + AWS, for experienced hires, + shift allowance and OT. Additional Benefit: $5000 sign-on bonus.Customer Service OfficerOversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a...
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Customer Service Representative
6 days ago
Singapore CENTERRA CONSTRUCTION PARTNERS, LLC Full timeJob Title: Customer Service Representative - Passenger Handling Specialist
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Route Operations Supervisor
2 days ago
Singapore LUXURY COACH SERVICE Full timeJob SummaryWe are seeking a reliable and skilled Part-Time Bus Driver to join our team at LUXURY COACH SERVICE.About the RoleThis is an exciting opportunity for a motivated individual to work in a dynamic environment, ensuring safe and smooth bus journeys for passengers while adhering to all Malaysia and Singapore driving regulations.Key...
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Bus Operations Supervisor
2 days ago
Singapore DKJ TRANSPORT SERVICE Full timeAbout DKJ Transport ServiceDKJ Transport Service is a reputable transportation company seeking an experienced Bus Captain to join our team. As a seasoned professional, you will be responsible for ensuring the safe and efficient transportation of passengers.
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Customer Service Agent
19 hours ago
Singapore HANUR XPRESS PTE. LTD. Full timeRoles & ResponsibilitiesWork Week & Shift: 6 days, rotating shiftLocation: Changi Airport Terminals Customer Service AgentJob Responsibilities: play a vital role in creating a memorable experience for all our passengers main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process assist passengers with...
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Luxury Coach Service Team Lead
24 hours ago
Singapore LUXURY COACH SERVICE Full timeJob DescriptionLuxury Coach Service is seeking a highly skilled and experienced Coach Captain to join our team. As a Coach Captain, you will be responsible for ensuring the safe and smooth transportation of passengers on our luxury coaches.
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Transportation Operations Manager
6 days ago
Singapore CHITSON TRANSPORT SERVICE CO PTE. LTD. Full timeJob DescriptionFerry passengers safely and efficiently between designated points, serving a diverse range of clients including factories, schools, and individuals. Maintain the cleanliness and integrity of the vehicle at all times, adhering to strict health and safety standards.Key Responsibilities:Operate buses in accordance with company policies and...