Customer Success Intern

2 days ago


Singapore CLOUD MILE PTE. LTD. Full time
Roles & Responsibilities

Company Profile:

CloudMile is a born-in-cloud company that specialises in implementing cloud solutions and enterprise grade A.I. solutions.

We pride ourselves as a Google Cloud MSP (Managed Service Provider) Partner (only 36 companies globally), CloudMile is the only few partners in the Asia Pacific region certified with Infrastructure, Data Analytics, and Machine Learning Specialization. CloudMile has acquired over 150 Google certifications and serves over 700 customers regionally. CloudMile is also the main developer of the very first Google Machine Learning reference case in computer vision.

Job Description:

Customer Success within CloudMile enables our customers to derive business value by leveraging Google Cloud, A.I. and Data Analytics as a solution to meet their needs. By understanding the needs and requirements of the customer, the CSM works closely with our Client, Cloud Engineer, Data Scientist and Technical Solution Architect to consult on best practices on usage and integrations of products for the project.

The CS intern will provide client-facing expertise on Google Cloud products, leveraging a comprehensive understanding of Cloud, A.I. and Data Analytics. This facilitates the process of identifying requirements that will be delivered as part of our service offerings, and managing the project implementation with our clients.

Profile Required:

  • Preferred major in Information Systems, or Business I.T.
  • Responsible for driving bid engagements along with Sales and Pre-sales Team (i.e. preparation for POC, demo and proposals)
  • Responsible for engaging with business and technology partners for analysis, planning, and requirements gathering by working with internal and external stakeholders
  • Affinity with resolving complex people and business issues
  • Agile and able to work in a fast-paced environment
  • Actively participating in and driving priorities against scope, identifying the highest value deliverables to achieve the Client's requirements
  • Excellent communication, presentation and project management skills
  • Analytical and problem-solving mindset, with an inclination to think out of the box

Behavioural Skills:

  • Results-Oriented
  • Team Player
  • Technological & Digital Savvy
  • Accountability
Tell employers what skills you have

Excellent Communication Skills
Management Skills
Requirements Gathering
Agile
Customer Success
Computer Vision
Project Management
Accountability
Google Cloud
Data Analytics

  • Singapore BIMAGE CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking a Customer Success Lead who will be responsible for ensuring successful outcomes for our customers through effective processes, data insights, and cross-functional coordination. The role involves supporting various aspects of the customer journey—such as onboarding, engagement, and renewals—while collaborating...


  • Singapore Singtel Group Full time

    We seek a seasoned professional to fill the role of Customer Success Lead. As a Customer Success Lead, you will work closely with internal stakeholders to establish relationships across all departments and collaborate, problem-solve, and strategize upcoming client meetings with team members.The successful candidate will lead and mentor a team of 20-30...


  • Singapore PST Full time

    Key ResponsibilitiesDevelop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software...


  • Singapore NXERA SG PTE. LTD. Full time

    Roles & ResponsibilitiesSingtel x Singapore Institute of Technology have embarked on a Work-Study Programme (WSP) launched in Feb 2023. The WSP is called "The Catalyst Programme" which is a structured on-the-job (OJT) development WSP that allows Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing a university honours degree...


  • Singapore CLOUD EXPO ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesCloserStill Media (CSM) is seeking a Customer Success Specialist to join our growing team in Singapore.The Customer Success Specialist (CSS) will be expected to lead the delivery of a superior support program for exhibitors and sponsors, with the goal of helping them achieve their objectives. They will drive positive change to improve...


  • Singapore DDOG SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You'll be an advocate for the customer internally and focus on providing a positive...


  • Singapore PrimusTech Pte. Ltd. Full time

    As a Customer Success Executive , you will be the primary point of contact for our customers, ensuring they derive maximum value from our solution. You will play a critical role in driving product adoption, retention, and customer satisfaction. By understanding client needs and challenges, you will proactively offer solutions and insights that align with...


  • Singapore PRIMUSTECH PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Customer Success Executive, you will be the primary point of contact for our customers, ensuring they derive maximum value from our solution. You will play a critical role in driving product adoption, retention, and customer satisfaction. By understanding client needs and challenges, you will proactively offer solutions and...


  • Singapore TRUST RECRUIT PTE. LTD. Full time

    Job Description\The ideal candidate will be a highly motivated and experienced professional in the logistics industry. They will have a proven track record of success in business development, with a strong understanding of customer needs and expectations.Key responsibilities will include:Identifying new business opportunities and developing strategies to...


  • Singapore PRIMUSTECH PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Customer Success Executive, you will be the primary point of contact for our customers, ensuring they derive maximum value from our solution. You will play a critical role in driving product adoption, retention, and customer satisfaction. By understanding client needs and challenges, you will proactively offer solutions and...


  • Singapore KING FIRE PTE. LTD. Full time

    Roles & ResponsibilitiesKing Fire has been a leading provider of fire protection solutions for over 5 years. We pride ourselves on our commitment to safety, innovation, and the well-being of our customers. As we continue to grow, we're looking for dynamic Senior Sales Executive/ Sales Executive to join our team and further our mission of providing top-notch...


  • Singapore PrimusTech Pte. Ltd. Full time

    At PrimusTech Pte. Ltd., we are seeking a highly skilled Customer Success Executive to join our team. As the primary point of contact for our customers, you will be responsible for ensuring they derive maximum value from our solution.You will play a critical role in driving product adoption, retention, and customer satisfaction. By understanding client needs...


  • Singapore AILYTICS PTE. LTD. Full time

    Roles & ResponsibilitiesHere at Ailytics, we're building AI solutions to envision a safer world. By combining computer vision and predictive analytics, we enable organizations to proactively identify risks, optimize processes, and ultimately save lives. Our platforms are currently deployed all over the world, covering more than 300 million square metersAs a...


  • Singapore SLEEKFLOW TECHNOLOGIES (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesAbout SleekFlowJoin SleekFlow, a thriving SaaS startup that is experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels—from messaging to...


  • Singapore Nutanix Full time

    About the RoleWe are seeking an experienced professional to join our team as a Customer Experience Manager. In this role, you will be responsible for building and maintaining strong relationships with assigned customer accounts to ensure their success with Nutanix technology.Key ResponsibilitiesAct as the post-sales trusted advisor for 6-8 strategic...


  • Singapore CORETRM PTE. LTD. Full time

    Roles & ResponsibilitiesAt CoreTRM, we are redefining the landscape of Commodity/Energy Trading and Risk Management (C/ETRM) with our modern, cloud-based software platform. Headquartered in Singapore, we serve commodity and energy trading organisations around the globe, simplifying the full trade lifecycle from capture through operational logistics to...


  • Singapore DIEHL METERING PTE LTD Full time

    Customer Success AdvocateWe are seeking a Customer Success Advocate to join our team. As a Customer Success Advocate, you will be responsible for delivering exceptional customer experiences by providing proactive support, resolving issues, and identifying opportunities for growth and improvement.Main Responsibilities:Customer Pre-qualification and...


  • Singapore MTS GLOBAL PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:●Establish yourself as a trusted advisor, advocate and subject matter expert to support the Pure Evergreen Subscription program internally and externally●Develop a deep understanding of your customers' business priorities, operational model/objectives, data center environment, data center architecture/roadmap,...


  • Singapore CORETRM PTE. LTD. Full time

    Roles & ResponsibilitiesAt CoreTRM, we are redefining the landscape of Commodity/Energy Trading and Risk Management (C/ETRM) with our modern, cloud-based software platform. Headquartered in Singapore, we serve commodity and energy trading organisations around the globe, simplifying the full trade lifecycle from capture through operational logistics to...


  • Singapore PST.AG Full time

    Key Responsibilities Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software...