Customer Success Lead
4 days ago
We seek a seasoned professional to fill the role of Customer Success Lead. As a Customer Success Lead, you will work closely with internal stakeholders to establish relationships across all departments and collaborate, problem-solve, and strategize upcoming client meetings with team members.
The successful candidate will lead and mentor a team of 20-30 Desktop Engineers, responsible for resource forecasting and planning to ensure service delivery is not impacted. Developing and sharing best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes is also a crucial aspect of this role.
A strong background in IT service management, certification in ITIL (v3 or above), and excellent written, oral, and presentation skills are essential for this position. Experience as a Service Delivery Executive/Manager/Customer Success Manager is highly desirable.
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Customer Success Manager, Team Lead
3 weeks ago
Singapore VISTRA CORPORATE SERVICES (SEA) PTE. LTD. Full timeRoles & ResponsibilitiesJoin Us in Making Progress Without FrictionIt's an exciting time to join Vistra. Our purpose is progress, and we believe our clients have the power to drive global change. We exist to remove the friction from the complexities of international business, enabling clients to achieve seamless and impactful growth. Progress happens when...
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Customer Success Manager, Team Lead
3 weeks ago
Singapore VISTRA CORPORATE SERVICES (SEA) PTE. LTD. Full timeRoles & ResponsibilitiesJoin Us in Making Progress Without FrictionIt’s an exciting time to join Vistra. Our purpose is progress, and we believe our clients have the power to drive global change. We exist to remove the friction from the complexities of international business, enabling clients to achieve seamless and impactful growth. Progress happens when...
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Customer Support Team Lead
2 days ago
Singapore HA HA BIN SUCCESS PTE. LTD. Full timeJob Description:As a Customer Support Team Lead at HA HA BIN SUCCESS PTE. LTD., you will be responsible for attending to customer enquiries, including order status and providing troubleshooting assistance for orders.Key Responsibilities:Attend and follow up on customer enquiries, ensuring prompt resolution of issues.Keep track of business documents and...
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Customer Success Manager
3 weeks ago
Singapore DIGIFY PTE. LTD. Full timeRoles & ResponsibilitiesAs a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on...
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Customer Success Engineer
1 week ago
Singapore AILYTICS PTE. LTD. Full timeRoles & ResponsibilitiesHere at Ailytics, we're building AI solutions to envision a safer world. By combining computer vision and predictive analytics, we enable organizations to proactively identify risks, optimize processes, and ultimately save lives. Our platforms are currently deployed all over the world, covering more than 300 million square metersAs a...
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Customer Success Advocate
4 days ago
Singapore CDNetworks Full timeJoin Our Dynamic Team and Drive Growth with CDNetworks SSEACdnetworks South & Southeast Asia team is a dynamic and innovative group of professionals who are passionate about delivering exceptional customer experiences. As a Customer Success Advocate, you will play a critical role in supporting our APAC Sales team in identifying new business opportunities and...
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Customer Success Consultant
4 weeks ago
Singapore JOBTECH PTE. LTD. Full timeRoles & ResponsibilitiesAbout JobTechJobTech is the world's leading artificial intelligence and big labour data analytics product company that empowers leaders to develop people for new work realities, driven by real labour market needs and individuals' personal aspiration. JobTech is growing rapidly with global big names customers from both private and...
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Customer Success Manager
3 weeks ago
Singapore GO NET ZERO PTE. LTD. Full timeRoles & ResponsibilitiesIntroduction to GoNetZeroGoNetZero empowers clients worldwide to achieve their net-zero goals. As a global decarbonisation solution provider, it offers comprehensive end-to-end solutions through its digital platform and verified environmental attributes (EAs), including Renewable Energy Certificates and carbon credits. It is the...
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Customer Success Manager
4 weeks ago
Singapore PST Full timeKey ResponsibilitiesDevelop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software...
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Customer Success Associate
1 week ago
Singapore SLEEKFLOW TECHNOLOGIES (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesAbout SleekFlowJoin SleekFlow, a thriving SaaS startup that is experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels—from messaging to...
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Customer Success Strategist
4 days ago
Singapore Nutanix Full timeAbout the RoleWe are seeking an experienced professional to join our team as a Customer Experience Manager. In this role, you will be responsible for building and maintaining strong relationships with assigned customer accounts to ensure their success with Nutanix technology.Key ResponsibilitiesAct as the post-sales trusted advisor for 6-8 strategic...
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Customer Success Executive
3 weeks ago
Singapore CORETRM PTE. LTD. Full timeRoles & ResponsibilitiesAt CoreTRM, we are redefining the landscape of Commodity/Energy Trading and Risk Management (C/ETRM) with our modern, cloud-based software platform. Headquartered in Singapore, we serve commodity and energy trading organisations around the globe, simplifying the full trade lifecycle from capture through operational logistics to...
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Customer Success Executive
4 days ago
Singapore Onyx SG Pte Ltd Full timeDe ion A public listed corporation, our client is a global leader in the design, building, and operation of data centers. They are currently looking for a Customer Success Executive to join their growing corporation. As part of a 3-man team, the Customer Success Executive will support all customer orders related to network connectivity services by providing...
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Customer Success Manager
3 weeks ago
Singapore ASPIRE GLOBAL NETWORK PTE. LTD. Full timeRoles & ResponsibilitiesAre you passionate about building strong client relationships and making a real impact? We're looking for an experienced Customer Success Manager to join a growing global company.Who They AreThey are leaders in data centre intelligence and market analysis, helping operators and industry experts make smarter decisions with real-time...
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Customer Success Executive
3 weeks ago
Singapore CORETRM PTE. LTD. Full timeRoles & ResponsibilitiesAt CoreTRM, we are redefining the landscape of Commodity/Energy Trading and Risk Management (C/ETRM) with our modern, cloud-based software platform. Headquartered in Singapore, we serve commodity and energy trading organisations around the globe, simplifying the full trade lifecycle from capture through operational logistics to...
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Customer Success Manager
3 weeks ago
Singapore REVINATE SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesRevinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate's Direct Booking Platform helps capture,...
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Customer Success Manager
3 weeks ago
Singapore ASPIRE GLOBAL NETWORK PTE. LTD. Full timeRoles & ResponsibilitiesAre you passionate about building strong client relationships and making a real impact? We're looking for an experienced Customer Success Manager to join a growing global company.Who They AreThey are leaders in data centre intelligence and market analysis, helping operators and industry experts make smarter decisions with real-time...
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Customer Success Executive
3 weeks ago
Singapore PRIMUSTECH PTE. LTD. Full timeRoles & ResponsibilitiesAs a Customer Success Executive, you will be the primary point of contact for our customers, ensuring they derive maximum value from our solution. You will play a critical role in driving product adoption, retention, and customer satisfaction. By understanding client needs and challenges, you will proactively offer solutions and...
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Customer Success Executive
3 weeks ago
Singapore TRADE INTELLIGENCE GLOBAL PTE. LTD. Full timeRoles & ResponsibilitiesAbout Trade Intelligence GlobalTrade Intelligence Global is a leading provider in Global Trade Solutions and has cultivated a reputation for excellence that resonates with industry leaders globally. We offer a suite of value-added trade services that empower businesses to navigate the complexities of global trade seamlessly.Key...
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Customer Success Executive
4 days ago
Singapore PrimusTech Pte. Ltd. Full timeAs a Customer Success Executive , you will be the primary point of contact for our customers, ensuring they derive maximum value from our solution. You will play a critical role in driving product adoption, retention, and customer satisfaction. By understanding client needs and challenges, you will proactively offer solutions and insights that align with...