Customer Service Agent Officer/Executive
3 weeks ago
- Contact guests via phone to confirm, remind, and update them on upcoming tours, departures, and itineraries.
- Provide excellent customer service by addressing inquiries and resolving concerns related to travel bookings.
- Promote and sell tours, attractions, and special offers to customers to maximize sales and enhance their travel experiences.
- Assist in booking tours and providing detailed information on available travel packages and attractions.
- Ensure customer satisfaction by ensuring smooth travel arrangements and providing timely updates.
- Document and track customer interactions, feedback, and preferences for future reference.
- Rotating shifts including morning and evening shifts.
- Weekend and public holiday shifts may be required to accommodate customer needs.
Weather
Upselling
Converge
Travel Arrangements
Customer Relationships
Transparency
Good Communication Skills
Customer Satisfaction
Customer Service
Customer Orientation
Hospitality
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Service Desk Agent/ Customer Service Agent
5 days ago
Singapore Rapsys Technologies Full timeJD: **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE...
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Guest Services Agent/officer
4 days ago
Singapore THE PAN PACIFIC HOTEL SINGAPORE Full timeGuest Services Officer/Agent plays a primary role in sculpting a positive arrival and departure experience for all guests. Reception tasks and duties of a Guest Services Officer/Agent extend from check-ins, check-outs, cashiering and preparing daily reports. Guest Service Officer/Agent performs their daily duties and tasks to the highest standards at all...
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Customer Service Office/executive
2 weeks ago
Singapore JNC LINE (S) PTE LTD Full time**Customer Service Executive** **Responsibilities** - Tele-marketing sales & documentation. - Provide customer support for shipments and follow various country customary rules and regulations. - Provide sales support and follow up with client till the whole transaction is completed. - Advise clients such as shipping options, timelines, transfers, or...
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Customer Service Executive
4 days ago
Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full timeTHE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...
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Airline Customer Service Agent
2 days ago
Singapore JJ CONSULTING SERVICES Full timeRoles & ResponsibilitiesOur client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.Airline Customer Service AgentResponsibilitiesYou play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers...
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Customer Service Officer #52089
2 weeks ago
Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type**:Logistics/ Freight Forwarding**: - Position Title**:Customer Service Officer/ Customer Service Executive**: - Working Location: South (Nearest MRT: HarbourFront) - Working Hours: Monday to Friday, 8.45 am - 5.30 pm - Salary Package**:Up to $2500 + Performance Bonus**: - Duration: Permanent **Key Responsibilities** - Handling...
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Airline Customer Service Agent
3 days ago
Singapore JJ CONSULTING SERVICES Full timeOur client is a global leader in gateway services, who is seeking to recruit a **Airline Customer Service Agent**. This position is based in Singapore. **Airline Customer Service Agent** **Responsibilities** You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their...
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Customer Service Officer
1 week ago
Singapore TRADEWINDS TOURS & TRAVEL PRIVATE LIMITED Full timeTradewinds is an established travel agent in Singapore with over 30 years’ experience in the market. We are currently seeking a customer service officer to join our 24/7 contact centre, located in Tampines Central. This role will: - Provide support to customers, comprising inbound tourists and overseas travel agents - Assisting tourists to resolve any...
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Customer Service Agent
3 days ago
Singapore VELTISTON GROUP Full timeRoles & ResponsibilitiesTitle: Customer Service AgentJobscope: Arranging sales appoitments Contacting existing clients to update them on new company updates Coordinate admin work and sales servicesRequirement:Confident and highly motivated self Fast learner and have great communication skills Highly independent and disciplined as you will be working...
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Customer Service Executive
3 days ago
Singapore JointHire Singapore Pte Ltd Full time**Job Title**: Customer Service Executive **Industry**: Transportation / Logistics **Salary**: SGD 2500 - 4000 **Location**: Central, Singapore **About Company**: Our client is a global logistics and freight forwarding company committed to an exceptional level of service to ensure our client's success. - Answer customers' queries and prepare quotations -...
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Customer Service Agent
2 weeks ago
East Singapore Emprego SG Full time**Location** Singapore, East **Job Type** Full Time **Salary** $1,700 - $3,200 Per Month **Date Posted** 28 minutes ago Additional Details **Job ID** 13642 **Job Views** 1 Roles & Responsibilities - Maintain a high level of attentiveness and professionalism when facing customers - Handle and manage all relevant documents, packages, and courier...
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Customer Service Agent
1 week ago
Singapore JET AVIATION (ASIA PACIFIC) PTE LTD Full time**Job Description & Requirements**: As a Customer Service Agent you will provide assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBO’s. The job incumbent will be the main point of contact for service requests, inquiries, suggestions and complaints. - Provide the best possible levels of service to our...
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Agent Operations Executive
2 days ago
Singapore Study Group Full time**Job Purpose**: The Agent Operations Executive focuses on channel governance initiatives and enables our agents and provides support to channel programs and operations support, including, but not limited to the Partner Program, the Agent Registration, Compliance and process improvements for both internal and external stakeholders. **Key...
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Front Office Agent or Executive
1 week ago
Singapore GRAND IMPERIAL HOTEL PTE. LIMITED Full timeA Guest Service Executive ensures that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing? As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to...
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Customer Service Assistant
1 week ago
Singapore RECRUIT INTERNATIONAL CONSULTANTS PTE. LIMITED Full time1 year exp **Roles & Responsibilities** Our esteemed client is an international freight forwarder who is also widely recognised as one of the leading shipping companies in Singapore, was incorporated in 1991. With over 45 years of cumulative experience and having handled over a million shipping transactions, our client prides herself as the trusted and...
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Customer Service Officer #65914
23 hours ago
Singapore ANRADUS PTE. LTD. Full timeIndustry/ Organization Type**:Logistics/ Freight Forwarding**: - Position Title**:Customer Service Executive/ Customer Service Officer**: - Working Location: Tanjong Pagar - Working Hours: Monday to Friday, 9 am - 6 pm - Salary**:Up to $3,800 + AWS**: - Duration: Permanent Role **Key Responsibilities** - Arrange bookings with carrier / co-loader /...
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Customer Service Agent
2 days ago
Singapore Nayaka Services Pte Ltd Full timeCUSTOMER SERVICE AGENT (AIRPORT) - $2,300/month Gross before CPF deduction (3yr contract) - Retention bonus after each year - Pay revision after each year based on performance Working Days & Hours: - Monday to Sunday (5 Days & 44hrs/week Rotational basis) - Shift A - 03:00hrs to 12:00hrs - Shift B - 08:00hrs to 17:00hrs - Shift C - 14:00hrs to 23:00hrs -...
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Customer Service Agent
1 week ago
Singapore JET AVIATION (ASIA PACIFIC) PTE LTD Full timeThe dream of flying has always been a human fascination, evoking emotions and the sense of freedom. Modern business aviation attracts people who share that passion. People from all over the world converge at Jet Aviation, creating a unique cultural mix. At Jet Aviation we continuously develop our employees, for they are our most valuable asset. Jet Aviation...
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Customer Service
3 days ago
Singapore STAR CONCORD PTE. LTD. Full time**Customer Service Executive - Transhipment** - Handle the flow of transhipment/ cross-trade shipments - Provide quotation - Liaise, coordinate and handle with overseas office/ agents’ inquiries on shipment matters - Follow up with agents of any discrepancy/ disputes - Gather updated tariff from coloaders - Perform any other duties assigned as and when...
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Customer Service Officer
5 days ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...