Assistant Manager, Sales

1 week ago


Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full time
Roles & Responsibilities

What do we expect from you?

The Assistant Manager, Sales, is responsible for supporting the Sales Department in driving revenue growth for the organization by managing client relationships, identifying new business opportunities, and ensuring customer satisfaction. The role involves planning and executing sales strategies, maintaining strong relationships with key accounts, and contributing to the overall success of the sales team.

How your day looks like:

Sales & Business Development

  • Assist in developing and implementing sales strategies to achieve revenue targets.
  • Identify new business opportunities, including corporate accounts, group bookings, and events.
  • Conduct market research to understand trends, competitor activities, and customer needs.
  • Actively pursue leads, negotiate contracts, and close deals to maximize revenue.

Client Relationship Management

  • Build and maintain strong relationships with existing and potential clients.
  • Act as a point of contact for client inquiries, ensuring timely and effective responses.
  • Handle client complaints and ensure a high level of customer satisfaction.
  • Conduct site visits and presentations to showcase the property and its services.

Coordination & Team Support

Collaborate with other departments (e.g., marketing, operations) to ensure seamless service delivery.

  • Support the Sales Director in preparing reports, sales forecasts, and budgets.
  • Assist in organizing sales campaigns, events, and promotional activities.
  • Train and mentor junior sales staff as needed.

Administrative Duties

  • Maintain accurate records of sales activities and client information in the CRM system.
  • Prepare proposals, contracts, and other documentation required for the sales process.
  • Monitor and report on key performance metrics.

Essential Skills

  • Strong knowledge of sales principles and strategies in the hospitality industry.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to analyze data and create actionable insights.
  • Customer-focused mindset with attention to detail.
Tell employers what skills you have

Negotiation
CRM
Market Research
Budgets
Microsoft Office
Interpersonal Skills
Property
Relationship Management
Hospitality Industry
Sales Process
Customerfocused
Attention to Detail
Incentive Programs
Customer Satisfaction
Business Development
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