Membership Relations Assistant
4 days ago
Responsibilities:
- Create a warm and welcoming atmosphere while building strong relationships with members and guests.
- Efficiently manage member inquiries, requests, and bookings with professionalism.
- Ensure seamless operations at the reception counter, upholding a high standard of service.
- Provide accurate and timely information to members, addressing feedback and concerns effectively.
- Maintain a tidy and organized workspace, demonstrating proficiency in administrative tasks.
- Conduct club tours, highlighting our facilities and services.
- Offer administrative support to the membership and finance departments as needed.
Requirements:
- O/A Levels or a Diploma in any discipline.
- Fresh diploma graduates are encouraged to apply.
- Friendly and approachable with excellent communication skills.
- Highly organized and efficient, with strong administrative abilities.
- Capable of working well under pressure while maintaining a calm and professional demeanor.
- Passionate about delivering exceptional customer service.
- Ability to collaborate effectively as part of a team.
CRM
Excellent Communication Skills
Interpersonal Skills
Exceptional Customer Service
Hospitality Industry
Approachable
Public Relations
Adaptability
Pressure
Administrative Support
Customer Satisfaction
Team Player
Customer Service
Customer Service Experience
Brand Awareness
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