Membership Relations, Sales

6 days ago


Singapore Chinese Swimming Club Full time
Roles & Responsibilities

Responsible for processing membership applications, providing exceptional customer service, and maintaining accurate membership records. Possess a strong understanding of club rules, regulations, and offerings to effectively communicate with members and address their needs.

What you will be doing

  • Membership Processing: Efficiently process new membership applications, renewals, resignations, terminations, and other membership-related transactions
  • Data Management: Maintain accurate and up-to-date membership records, including photographs, contact information, and membership status.
  • Member Support: Provide excellent customer service to members by addressing inquiries, resolving issues, conducting Club Tours, and assisting with membership-related matters.
  • Membership Communications: Develop and implement effective communication strategies, including sending welcome packages, renewal reminders, and other relevant notifications.
  • Sales and Marketing: Generating leads, following up on inquiries, and delivering product information. Assist in planning and executing marketing campaigns and track key performance indicators (KPIs).
  • Report Generation: Generate regular reports on membership trends, statistics, and performance metrics.
  • System Maintenance: Update and maintain the membership management system to ensure data accuracy and efficiency.
  • Compliance and Security: Ensure compliance with all relevant regulations and security protocols related to member data.

What we are looking for

  • Candidates who hold a Diploma/ GCE "A" levels is preferred.
  • Excellence customer service with good interpersonal skills
  • Proficiency in oral and written English, another language is a plus (To liaise with English and Mandarin-speaking associates)
  • A collaborative team player with strong communication, customer service, and interpersonal skills
  • Prior Sales and marketing experience is a plus.
  • Positive and proactive attitude
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

Tell employers what skills you have

Market Research
Microsoft Office
Written English
Social Media
Marketing Strategy
Data Management
Exceptional Customer Service
Content Marketing
PowerPoint
Compliance
Digital Marketing
Excel
Statistics
Team Player
Customer Service
Facebook
Google Analytics
Brochures
Brand Awareness

  • Singapore TRUE YOGA PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Membership Sales Consultant, you will be the face of TRUE Group, representing our brand and services to prospective members. Your primary responsibility will be to drive membership growth by building strong relationships with potential members, understanding their needs, and offering memberships that align with their...


  • Singapore 33CLUB PTE. LTD. Full time

    Roles & ResponsibilitiesAbout Us:We are an exclusive membership club dedicated to providing our members with unparalleled experiences, networking opportunities, and access to a vibrant community of like-minded individuals. We pride ourselves on creating a unique environment where business, leisure, and social connections thrive. We are seeking a dynamic and...


  • Singapore 33CLUB PTE. LTD. Full time

    Roles & ResponsibilitiesAbout Us:We are an exclusive membership club dedicated to providing our members with unparalleled experiences, networking opportunities, and access to a vibrant community of like-minded individuals. We pride ourselves on creating a unique environment where business, leisure, and social connections thrive. We are seeking a dynamic and...


  • Singapore Recruit Express Pte Ltd Full time

    Job Summary:We are seeking a highly motivated and organized individual to join our team as a Membership Recruitment Officer. The successful candidate will be responsible for engaging with potential members, guiding them through the membership sign-up process, and collecting and managing membership applications and related data accurately.About the Role:This...


  • Singapore Serangoon Gardens Country Club Full time

    Roles & ResponsibilitiesResponsibilities:Create a warm and welcoming atmosphere while building strong relationships with members and guests. Efficiently manage member inquiries, requests, and bookings with professionalism. Ensure seamless operations at the reception counter, upholding a high standard of service. Provide accurate and timely information to...

  • Gym Membership sales

    3 weeks ago


    Singapore BENCOOLEN PTE. LTD. Full time

    Roles & ResponsibilitiesA new Anytime Fitness gym is opening in MacPherson area and we are seeking sales oriented talent to join us as Brand Ambassador (Membership sales).Our Brand Ambassador acts as the "face" of Anytime Fitness. You are expected to be enthusiastic, professional, and reliable all the time. Your multiple responsibilities revolve around the...


  • Singapore FITNESS FIRST SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesSTEP UP TO A FITTER CAREERFitness First prides itself as one of the largest fitness brands in the world with 16 Fitness First Clubs in Singapore alone. With an unrivalled network of clubs across the island, we provide a range of proprietary group fitness classes, workout options enhanced with the latest technology, and club facilities...


  • Singapore 67 PALL MALL SINGAPORE LTD. Full time

    Roles & ResponsibilitiesResponsibilitiesAttend to Members' and guests' inquiries/disputes (phone, email, person). Maintaining and updating Member records, applications and waiting lists Regularly conducting new Member inductions Work with the Finance Department to reconcile Membership and Finance reporting Completing administrative tasks such as filing,...


  • Singapore Recruit Express Pte Ltd Full time

    Drive Sales Growth with Our TeamAs a NPHVA Membership Promoter, you will be part of a dynamic team that strives to drive membership growth and deliver exceptional customer experiences. If you possess excellent communication skills, a strong passion for sales, and a keen eye for detail, we encourage you to apply for this exciting opportunity.Key...

  • Membership Officer

    3 weeks ago


    Singapore SINGAPORE ZOOLOGICAL GARDENS Full time

    Roles & ResponsibilitiesMandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central...


  • Singapore Changi Golf Club Full time

    Roles & ResponsibilitiesKey Responsibilities1. Membership AdministrationAssist in processing new membership applications, renewals, and terminations following club guidelines and policies. Maintain accurate and up-to-date member records in the membership management system, ensuring confidentiality and data integrity. Respond promptly and professionally to...


  • Singapore THE AMALGAMATED UNION OF PUBLIC EMPLOYEES Full time

    Roles & ResponsibilitiesAbout Amalgamated Union of Public Employees (AUPE)AUPE is the largest public sector union in Singapore, representing public employees from Ministries, Statutory Boards and Organs of State. We are committed to safeguarding the well-being of our members and bringing about sustainable improvements to their careers and lives. We have more...


  • Singapore THE AMALGAMATED UNION OF PUBLIC EMPLOYEES Full time

    Roles & ResponsibilitiesAbout Amalgamated Union of Public Employees (AUPE)AUPE is the largest public sector union in Singapore, representing public employees from Ministries, Statutory Boards and Organs of State. We are committed to safeguarding the well-being of our members and bringing about sustainable improvements to their careers and lives. We have more...

  • Gym Membership sales

    3 weeks ago


    Singapore BENCOOLEN PTE. LTD. Full time

    Roles & ResponsibilitiesA new Anytime Fitness gym is opening in MacPherson area and we are seeking sales oriented talent to join us as Brand Ambassador (Membership sales).Our Brand Ambassador acts as the “face” of Anytime Fitness. You are expected to be enthusiastic, professional, and reliable all the time. Your multiple responsibilities revolve around...


  • Singapore SAF Yacht Club Full time

    Roles & ResponsibilitiesReporting to the Marketing & Membership Manager, your duties as Marketing & Membership Officer are detailed below:GeneralTo support the overall department function & operations with guidance from the Department Head, including Membership, Events and Marketing & Communications aspects.A. Events1. To plan, execute & review marketing...


  • Singapore SIMPLI-GYM PTE. LTD. Full time

    Roles & ResponsibilitiesABOUT THE JOBWe are seeking a highly positive and enthusiastic individual with a passion for helping others improve their lives through health and fitness. Be responsible for providing various personal training and member experience services that offers programs to maximise workout efficiency, improve fitness, enjoy their fitness...


  • Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilitiesPerform day-to-day operations of Membership and Guest Services duties, including attending to general enquiries and guest feedback, and processing of membership related transactions. Prepare daily shift opening/closing processes and documents. Work closely with other front-of-house functions to ensure that...


  • Singapore SAF Yacht Club Full time

    Roles & ResponsibilitiesReporting to the Marketing & Membership Manager, your duties as Marketing & Membership Officer are detailed below:GeneralTo support the overall department function & operations with guidance from the Department Head, including Membership, Events and Marketing & Communications aspects.A. Events1. To plan, execute & review marketing...


  • Singapore SINGAPORE CORPORATE COUNSEL ASSOCIATION LTD. Full time

    Roles & ResponsibilitiesAbout Singapore Corporate Counsel Association (SCCA): Leading voice for in-house counsel (IHC) in Singapore Poised to become the national association for IHC, providing a platform for professional development, networking & advocacy Opportunity: The Director of Events, Membership and Partnership will play a critical role in fostering...


  • Singapore FIGHT ZONE FRANCHISE PTE. LTD. Full time

    Roles & ResponsibilitiesFIGHT ZONE Fitness Sales ExecutiveAs a Fitness Sales Consultant, you will be responsible for promoting and selling fitness memberships, providing excellent customer service, and fostering strong relationships with clients. You will work in a dynamic team environment to achieve sales targets and ensure customer satisfaction. Key...