Active Job opening- Desktop Engineer level 2
2 weeks ago
Job Description & Requirements
This position provides the desktop support for the first contact point for customers, you will be responsible
to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will
ensure that software, licenses and operations comply with standards.
Responsibilities:
- Performed Desktop Support services to users
- This includes receiving, prioritizing, documenting and actively resolving end user help requests
- and escalating incidents when necessary to maintain customer satisfaction and SLA
- expectations.
- Perform imaging/re-imaging
- Perform asset inventories
- Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
- Updates Incident records
- Creates and updates work instructions (where necessary)
Tell employers what skills you have
A+
Windows XP
Troubleshooting
ICT
Hardware
Laptops
Active Directory
DHCP
Windows 7
Project Management
Networking
Operating Systems
Windows
Customer Satisfaction
DNS
-
desktop Engineer level 2
2 weeks ago
Singapore Itcan Pte. Limited Full timeJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsibleto provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you willensure that software, licenses and operations comply with standards.Responsibilities:Performed Desktop Support...
-
desktop Engineer level 2
2 weeks ago
Singapore ITCAN PTE. LIMITED Full timeRoles & ResponsibilitiesJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsibleto provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you willensure that software, licenses and operations comply with standards.Responsibilities: ...
-
Desktop Engineer Level 2
4 weeks ago
Singapore ITCAN PTE. LIMITED Full timeRoles & Responsibilities Setup and configuration services e.g. onboarding EUCDs which includes level 1 support for all IT related applications and services used by the users or required by the EUCDs. Incident handling services e.g. troubleshooting EUCDs which includes level 1 support for all IT related applications and services used by the users or...
-
#SGunited Jobs Desktop Engineer
2 weeks ago
Singapore ITCAN PTE. LIMITED Full timeRoles & Responsibilities Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance, support or issues resolution ...
-
Immediate job Hiring
1 week ago
Singapore Itcan Pte. Limited Full timeJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsibleto provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you willensure that software, licenses and operations comply with standards.Responsibilities:Performed Desktop Support...
-
Immediate job Hiring
2 weeks ago
Singapore ITCAN PTE. LIMITED Full timeRoles & ResponsibilitiesJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsibleto provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you willensure that software, licenses and operations comply with standards.Responsibilities: ...
-
Desktop Support Engineer Level 2
2 weeks ago
Singapore Itcan Pte. Limited Full timeJob Description & RequirementsMinimum 4 years EUCD Support, ICT End User Computing or Service Desk Agent experience with networking and system administration background. Possess excellent communication skills to demonstrate and present the solution to the Customer, and the solution will also be made available for future troubleshooting and analysis recorded...
-
#SGunited Jobs Desktop Support Engineer L2
2 weeks ago
Singapore ITCAN PTE. LIMITED Full timeRoles & Responsibilities Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance, support or issues resolution ...
-
Desktop Support Engineer Level 2
2 weeks ago
Singapore ITCAN PTE. LIMITED Full timeRoles & ResponsibilitiesJob Description & RequirementsMinimum 4 years EUCD Support, ICT End User Computing or Service Desk Agent experience with networking and system administration background• Possess excellent communication skills to demonstrate and present the solution to the Customer, and the solution will also be made available for future...
-
Desktop support engineer
4 days ago
Singapore Interfood Singapore Pte. Ltd. Full timeLevel 1Job Description:a. The Band 1 - Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls...
-
IT desktop engineer
4 weeks ago
Singapore ITCAN Pte Limited Full timeStrong in troubleshooting via email, phone, End user support, Performed Desktop Support services to users, Strong in troubleshooting via email, Phone, End user support, Performed Support services to end users. •This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to...
-
Desktop Support Engineer Desktop Engineer
2 weeks ago
Singapore ITCAN Pte Limited Full timeGreetings !shankar here from ITCAN Pte Ltd Singapore , we are looking for a Desktop Support Engineers as a permanent employee, and here is the JD for your reference ,Please have look at JD and let me know the below detailsob Description for Senior Desktop Support EngineerPrimary PurposeThis position provides the desktop support for the first contact point...
-
Desktop support engineer
2 days ago
Singapore INTERSOFTKK (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesLevel 1Job Description:a. The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate...
-
Desktop Engineer
2 weeks ago
Singapore Itcan Pte. Limited Full timeThis position provides the desktop support for the first contact point for customers, you will be responsibleto provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you willensure that software, licenses and operations comply with standards.Responsibilities:Performed Desktop Support services to users, END USER SUPPORT,...
-
Desktop Engineer and Service Desk Engineers
4 weeks ago
Singapore ITCAN Pte Limited Full timeLooking for L0,L1,L2 & SME level | Desktop Engineer/ Service Desk Engineers/ Singaporeans /Singapore PR/ LTVP Visa hildersinterested Candidates please send your resume to [HIDDEN TEXT].1)Installing of clients for software, windows upgrades 2) Troubleshooting of software/hardware issues 3) Installing Operating systems like Windows 7 to Windows 10 4) Refresh...
-
Desktop Engineer
4 weeks ago
Singapore STARHUB LTD. Full timeRoles & ResponsibilitiesJob Title: Desktop Engineer (12 months contract)ResponsibilitiesThe Desktop Engineer role is for a StarHub subsidiary. The Engineer will be attached at client's office to coordinate, manage the scope as stated below:• Perform installation, moves, changes, upgrades, decommissioning, configuration, testing and other planned...
-
#SGunited Jobs Desktop Engineer
2 weeks ago
Singapore Itcan Pte. Limited Full timePerform troubleshooting for client platform related problemsSupport Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,investigate & provide temporary &/or permanent resolution of incidents escalatedLiaise with support vendors for maintenance, support or issues resolutionMonitor the agreed service level,...
-
Desktop Engineer
2 weeks ago
Singapore ITCAN PTE. LIMITED Full timeRoles & ResponsibilitiesJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.Responsibilities·...
-
#SGunited Jobs IT Engineer
4 weeks ago
Singapore ITCAN PTE. LIMITED Full timeRoles & ResponsibilitiesJob Description & Requirements1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.3.Furnish and...
-
Desktop Engineer
2 weeks ago
Singapore Itcan Pte. Limited Full timeJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.Responsibilities. Ability to guide the team and...