desktop Engineer level 2
2 weeks ago
This position provides the desktop support for the first contact point for customers, you will be responsible
to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will
ensure that software, licenses and operations comply with standards.
Responsibilities:
- Performed Desktop Support services to users
- Level 2 desktop engineer experience , END USER SUPPORT experience
- SCCM knowledge or experience- good to have
- This includes receiving, prioritizing, documenting and actively resolving end user help requests
- and escalating incidents when necessary to maintain customer satisfaction and SLA
- expectations.
- Perform imaging/re-imaging
- Perform asset inventories
- Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
- Updates Incident records
- Creates and updates work instructions (where necessary)
- Document Standards and procedures (where necessary)
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desktop Engineer level 2
2 weeks ago
Singapore ITCAN PTE. LIMITED Full timeRoles & ResponsibilitiesJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsibleto provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you willensure that software, licenses and operations comply with standards.Responsibilities: ...
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Desktop Engineer Level 2
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Desktop Support Engineer Level 2
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Active Job opening- Desktop Engineer level 2
2 weeks ago
Singapore ITCAN PTE. LIMITED Full timeRoles & ResponsibilitiesJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsibleto provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you willensure that software, licenses and operations comply with standards.Responsibilities: ...
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Singapore Itcan Pte. Limited Full timeJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.Responsibilities. Ability to guide the team and...
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