Desktop Engineer and Service Desk Engineers

Strong in troubleshooting via email, phone, End user support, Performed Desktop Support services to users, Strong in troubleshooting via email, Phone, End user support, Performed Support services to end users. •This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to...

. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.. Furnish and submit timely updates to customers on the status of...

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of...

Are you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you'll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more. We believe in utilizing...

Roles & ResponsibilitiesNCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its...

Are you looking for value adding and impactful work? Do you want to make a difference with your expertise?   With us, you’ll be able to make it happen.    NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services,...

Job Description :Are you looking for value adding and impactful work Do you want to make a difference with your expertise With us, you'll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more. We believe...

Roles & Responsibilities:Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support EngineersInstall, upgrade, support and troubleshoot Windows 10 and Microsoft OfficeProvide user data and application recoveryUse diagnostic tools to troubleshoot problems associated with network...

Roles & ResponsibilitiesDesktop Engineer Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to...

1.To have a minimum of 1-year end-user support experience, desktop or technical service desk. This requirement does not include those with Customer Service Experience in a non- technical call center environment. 2.To have the relevant Technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with...

Roles & ResponsibilitiesRoles & Responsibilities: Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office Provide user data and application recovery Use diagnostic tools to troubleshoot problems...

• Install, upgrade, support and troubleshoot Windows 7, Windows 8.1, Windows 10 and Microsoft Office • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers • Provide user data and application recovery • Providing Remotely support. • Use diagnostic tools to...

Roles & ResponsibilitiesDesktop Engineer Min 1+ years as Desktop Engineer Lead. Handled min 4+ Team members Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide...

Roles & ResponsibilitiesJob Description & Requirements Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance,...

Job Description :Job Description:Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office.Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers.Provide user data and application recoveryUse diagnostic tools to troubleshoot problems...

Greetings !shankar here from ITCAN Pte Ltd Singapore , we are looking for a Desktop Support Engineers as a permanent employee, and here is the JD for your reference ,Please have look at JD and let me know the below detailsob Description for Senior Desktop Support EngineerPrimary PurposeThis position provides the desktop support for the first contact point...

Role:Desktop Support EngineerJob descriptionInstall,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft OfficeDealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support EngineersProvide user data and application recoveryUse diagnostic tools to troubleshoot...

Roles & ResponsibilitiesDeskside/Desktop Support EngineerWe are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.Job Responsibilities & Requirement:Primary Provide level 2 End User Computing support and well verse in Windows OS Good Hardware and...

Roles & ResponsibilitiesDeskside/Desktop Support EngineerWe are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.Job Responsibilities & Requirement:Primary Provide level 2 End User Computing support and well verse in Windows OS Good Hardware and...

Roles & ResponsibilitiesRole:Desktop Support EngineerJob description Install,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use...