Desktop Engineer Lead

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore ITCONNECTUS PTE. LTD. Full time
Roles & Responsibilities

Desktop Engineer

  • Min 1+ years as Desktop Engineer Lead.
  • Handled min 4+ Team members
  • Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
  • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
  • Provide user data and application recovery
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
  • Use tools and methodologies to load, copy and customize operating system configurations for deployment
  • Responsible for tracking hardware and software inventory
  • Familiarize end users on basic software, hardware and peripheral device operation
  • Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
  • Works with vendor support contacts to resolve technical issues within the desktop environment
  • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
  • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
  • Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
  • Customize desktop hardware to meet user specifications and site standards
  • Provide VIP support (Preferred)
  • Resolve and update incidents with in SLA and also update stakeholders for P1 cases
  • Update KB with solution provided

Tell employers what skills you have

Troubleshooting
Microsoft Office
Windows 10
Hardware
Windows 81
Laptops
Inventory
Active Directory
VIP
Windows 7
Computer Hardware
Application Support
Networking
Operating Systems
Windows
Technical Support
  • Desktop Team Lead

    Found in: Talent SG 2A C2 - 1 week ago


    Singapore GOLDTECH RESOURCES PTE LTD Full time

    Roles & ResponsibilitiesJob Description: Monitor teams assigned projects to insure they are completed on time. Must be able to execute all assigned projects quickly and efficiently with a sense of urgency. Responds to customer inquiries regarding technical issues and manage escalations. Support of laptops, desktops, tablets, smartphones telephony...

  • Desktop Team Lead

    1 week ago


    Singapore Goldtech Resources Pte Ltd Full time

    Job Description:Monitor teams assigned projects to insure they are completed on time.Must be able to execute all assigned projects quickly and efficiently with a sense of urgency.Responds to customer inquiries regarding technical issues and manage escalations.Support of laptops, desktops, tablets, smartphones telephony devices, printers, conference room...

  • Desktop Engineer

    2 weeks ago


    Singapore Linktrix Consultants Pte. Ltd. Full time

    Roles & Responsibilities:Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support EngineersInstall, upgrade, support and troubleshoot Windows 10 and Microsoft OfficeProvide user data and application recoveryUse diagnostic tools to troubleshoot problems associated with network...

  • Desktop Team Lead

    1 week ago


    Singapore Erp21 Pte Ltd Full time

    OverviewDesktop Team Lead role is responsible for providing leadership support and direction of the daily activities of Desktop Support & Asset Management teams.The position oversees, delegates, and participates in the diverse job tasks of the Desktop Support including but not limited to, hardware and software, printers, projects, and related IT...

  • Desktop Engineer

    Found in: Talent SG 2A C2 - 10 hours ago


    Singapore ITCONNECTUS PTE. LTD. Full time

    Roles & ResponsibilitiesDesktop Engineer Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to...

  • Desktop Engineer

    Found in: Talent SG 2A C2 - 1 week ago


    Singapore LINKTRIX CONSULTANTS PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & Responsibilities: Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office Provide user data and application recovery Use diagnostic tools to troubleshoot problems...


  • Singapore Rapsys Technologies Pte. Ltd. Full time

    Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office. Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers. Provide user data and application recovery. Use diagnostic tools to troubleshoot problems associated with network...

  • Desktop Support Team Lead

    Found in: Talent SG 2A C2 - 2 weeks ago


    Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesInstall, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office路 Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers路 Provide user data and application recovery路 Use diagnostic tools to troubleshoot...

  • IT desktop engineer

    1 week ago


    Singapore ITCAN Pte Limited Full time

    Strong in troubleshooting via email, phone, End user support, Performed Desktop Support services to users, Strong in troubleshooting via email, Phone, End user support, Performed Support services to end users. •This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to...


  • Singapore U3 Infotech Pte Ltd Full time

    • Install, upgrade, support and troubleshoot Windows 7, Windows 8.1, Windows 10 and Microsoft Office • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers • Provide user data and application recovery • Providing Remotely support. • Use diagnostic tools to...

  • Desktop Engineer

    1 week ago


    Singapore U3 Infotech Pte Ltd Full time

    Job Description The Desktop Engineer responsibilities include: • To provide VIP support with track record of VIP support minimum more than 3 years of support experience • As a single point of contact for incident resolution, coordinating with another resolver group to ensure the reported incident are resolved/escalating as required. • Performed...

  • Desktop Engineer I

    5 days ago


    Singapore Teleperformance Full time

    About TPTeleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the world'sbest brands streamline their business inmeaningful and sustainable ways.With more than 410,000 inspired andpassionate people speaking more than300 languages, our global scale and localpresence allow us to...


  • Singapore Rapsys Technologies Pte Ltd Full time

    Job Description :Job Description:Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office.Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers.Provide user data and application recoveryUse diagnostic tools to troubleshoot problems...


  • Singapore Nanosoft Business Systems Pte. Ltd. Full time

    To perform installation, configuration and set-up of all new computer equipmentGeneral Technical Trouble-shooting onI.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.). Perform new PC hardware deployment to end user.Level support for Client Applications.Usage and basic administration on Azure AD, Microsoft...


  • Singapore K.p.p. Packaging Pte Ltd Full time

    Process the necessary skils and knowledge to provide end-users with desktop support services, troubleshoot and resolve technical issues, install, configure, and maintain hardware and software, and ensure that desktop systems are functioning optimally and securely.As a Desktop Support Engineer, you will be able to provide technical support to end-users in an...


  • Singapore Rapsys Technologies Pte. Ltd. Full time

    Role:Desktop Support EngineerJob descriptionInstall,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft OfficeDealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support EngineersProvide user data and application recoveryUse diagnostic tools to troubleshoot...


  • Singapore ITCAN Pte Limited Full time

    Looking for L0,L1,L2 & SME level | Desktop Engineer/ Service Desk Engineers/ Singaporeans /Singapore PR/ LTVP Visa hildersinterested Candidates please send your resume to [HIDDEN TEXT].1)Installing of clients for software, windows upgrades 2) Troubleshooting of software/hardware issues 3) Installing Operating systems like Windows 7 to Windows 10 4) Refresh...


  • Singapore SingTel Full time

    Job Description :Are you looking for value adding and impactful work Do you want to make a difference with your expertise With us, you'll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more. We believe...


  • Singapore Jobline Resources Pte Ltd Full time

    ResponsibilitiesProvide excellent customer service.Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.Support on desktops, notebooks, printers, scanners, hardware components.Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and...

  • Desktop Support Engineer

    Found in: Talent SG 2A C2 - 7 days ago


    Singapore NANOSOFT BUSINESS SYSTEMS PTE. LTD. Full time

    Roles & Responsibilities To perform installation, configuration and set-up of all new computer equipment General Technical Trouble-shooting onI.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.)· Perform new PC hardware deployment to end user. Level support for Client Applications. Usage and basic...