Desktop Support Team Lead

Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office. Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers. Provide user data and application recovery. Use diagnostic tools to troubleshoot problems associated with network...

Roles & ResponsibilitiesJob Description: Monitor teams assigned projects to insure they are completed on time. Must be able to execute all assigned projects quickly and efficiently with a sense of urgency. Responds to customer inquiries regarding technical issues and manage escalations. Support of laptops, desktops, tablets, smartphones telephony...

Job Description:Monitor teams assigned projects to insure they are completed on time.Must be able to execute all assigned projects quickly and efficiently with a sense of urgency.Responds to customer inquiries regarding technical issues and manage escalations.Support of laptops, desktops, tablets, smartphones telephony devices, printers, conference room...

Roles & Responsibilities Manage the IT Support and staff to provide 1st level technical support; Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work. Act as a further escalation point for unresolved or escalated cases. Take on a wider customer service role and promote...

Roles & Responsibilities Provide Onsite VIP Support to key appointments holders. Manage and ensure Desktop Teams does meet a minimum expectation support standard. Train and guiding Desktop Team on their job scope and knowledge transfer Manage Team Staff Movement Plan, Duty Roster, and Leave Forecast Taking ownership and responsibility of queries, issues...

Provide Onsite VIP Support to key appointments holders.Manage and ensure Desktop Teams does meet a minimum expectation support standard.Train and guiding Desktop Team on their job scope and knowledge transferManage Team Staff Movement Plan, Duty Roster, and Leave ForecastTaking ownership and responsibility of queries, issues and problems assigned to EUC Team...

ResponsibilitiesProvide support requirements at customer's site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer's specifications to ensure customer satisfaction and service operation are achievedConduct installations based on customer's requirements and company specifications, from...

Roles & ResponsibilitiesJob Description & Requirements Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance,...

Greetings !shankar here from ITCAN Pte Ltd Singapore , we are looking for a Desktop Support Engineers as a permanent employee, and here is the JD for your reference ,Please have look at JD and let me know the below detailsob Description for Senior Desktop Support EngineerPrimary PurposeThis position provides the desktop support for the first contact point...

Process the necessary skils and knowledge to provide end-users with desktop support services, troubleshoot and resolve technical issues, install, configure, and maintain hardware and software, and ensure that desktop systems are functioning optimally and securely.As a Desktop Support Engineer, you will be able to provide technical support to end-users in an...

• Install, upgrade, support and troubleshoot Windows 7, Windows 8.1, Windows 10 and Microsoft Office • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers • Provide user data and application recovery • Providing Remotely support. • Use diagnostic tools to...

Job Description :Job Description:Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office.Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers.Provide user data and application recoveryUse diagnostic tools to troubleshoot problems...

Roles & ResponsibilitiesProcess the necessary skils and knowledge to provide end-users with desktop support services, troubleshoot and resolve technical issues, install, configure, and maintain hardware and software, and ensure that desktop systems are functioning optimally and securely.As a Desktop Support Engineer, you will be able to provide technical...

Job Description :NCSis a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners....

NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring...

Responsibilities:Handling PC support, Laptop, Outlook, Windows, Mac- Software and hardware troubleshooting- Support on desktops, notebooks, printers, scanners hardware components- Responsible for providing excellent support and timely service- Rectify simple IT fault like cleaning of disk drives and jammed laser printers- Install and uninstall of software...

BAND 1:Job Description:a. The Band 1 - Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls...

Level 1Job Description:a. The Band 1 - Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls...

Roles & Responsibilities Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance, support or issues resolution ...

Are you looking for value adding and impactful work? Do you want to make a difference with your expertise?   With us, you’ll be able to make it happen.    NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services,...