Desktop Support Team Lead

Roles & ResponsibilitiesInstall, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office路 Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers路 Provide user data and application recovery路 Use diagnostic tools to troubleshoot...

Roles & ResponsibilitiesJob Description: Monitor teams assigned projects to insure they are completed on time. Must be able to execute all assigned projects quickly and efficiently with a sense of urgency. Responds to customer inquiries regarding technical issues and manage escalations. Support of laptops, desktops, tablets, smartphones telephony...

Job Description:Monitor teams assigned projects to insure they are completed on time.Must be able to execute all assigned projects quickly and efficiently with a sense of urgency.Responds to customer inquiries regarding technical issues and manage escalations.Support of laptops, desktops, tablets, smartphones telephony devices, printers, conference room...

OverviewDesktop Team Lead role is responsible for providing leadership support and direction of the daily activities of Desktop Support & Asset Management teams.The position oversees, delegates, and participates in the diverse job tasks of the Desktop Support including but not limited to, hardware and software, printers, projects, and related IT...

Manage the IT Support and staff to provide 1st level technical supportAnswering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work.Act as a further escalation point for unresolved or escalated cases.Take on a wider customer service role and promote the customer service ethic to...

Roles & Responsibilities Manage the IT Support and staff to provide 1st level technical support; Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work. Act as a further escalation point for unresolved or escalated cases. Take on a wider customer service role and promote...

ResponsibilitiesProvide support requirements at customer's site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer's specifications to ensure customer satisfaction and service operation are achievedConduct installations based on customer's requirements and company specifications, from...

Roles & ResponsibilitiesDesktop Engineer Min 1+ years as Desktop Engineer Lead. Handled min 4+ Team members Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide...

Roles & ResponsibilitiesGeneral Description• Provide first-level technical support to end-users for desktop and laptop hardware, software, basic infrastructure, and network issues.• Diagnose and resolve issues related to desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity.• Install, configure, and maintain desktop...

General Description. Provide first-level technical support to end-users for desktop and laptop hardware, software, basic infrastructure, and network issues.. Diagnose and resolve issues related to desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity.. Install, configure, and maintain desktop operating systems,...

Process the necessary skils and knowledge to provide end-users with desktop support services, troubleshoot and resolve technical issues, install, configure, and maintain hardware and software, and ensure that desktop systems are functioning optimally and securely.As a Desktop Support Engineer, you will be able to provide technical support to end-users in an...

• Install, upgrade, support and troubleshoot Windows 7, Windows 8.1, Windows 10 and Microsoft Office • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers • Provide user data and application recovery • Providing Remotely support. • Use diagnostic tools to...

Job Description :Job Description:Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office.Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers.Provide user data and application recoveryUse diagnostic tools to troubleshoot problems...

To perform installation, configuration and set-up of all new computer equipmentGeneral Technical Trouble-shooting onI.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.). Perform new PC hardware deployment to end user.Level support for Client Applications.Usage and basic administration on Azure AD, Microsoft...

ResponsibilitiesProvide excellent customer service.Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.Support on desktops, notebooks, printers, scanners, hardware components.Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and...

Roles & ResponsibilitiesProcess the necessary skils and knowledge to provide end-users with desktop support services, troubleshoot and resolve technical issues, install, configure, and maintain hardware and software, and ensure that desktop systems are functioning optimally and securely.As a Desktop Support Engineer, you will be able to provide technical...

Roles & Responsibilities To perform installation, configuration and set-up of all new computer equipment General Technical Trouble-shooting onI.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.)· Perform new PC hardware deployment to end user. Level support for Client Applications. Usage and basic...

BAND 1:Job Description:a. The Band 1 - Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls...

Roles & ResponsibilitiesBAND 1:Job Description:a. The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate...

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