Service Delivery

Roles & ResponsibilitiesService Delivery ManagerJob Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure IT Infrastructure Service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities: Good in Managing...

Service Delivery ManagerJob Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure IT Infrastructure Service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities:Good in Managing service delivery budgets,...

Service Delivery ManagerAs a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user...

Roles & ResponsibilitiesService Delivery ManagerAs a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role...

Roles & ResponsibilitiesJob Description· Lead the planning, execution, and delivery of ServiceNow projects from initiation to completion, ensuring on-time and within-budget delivery· Serve as the primary point of contact forproject, understanding their needs, managing expectations, and ensuring satisfaction throughout the project lifecycle.· Collaborate...

Roles & ResponsibilitiesGeneral Descriptions Oversee the end-to-end delivery of IT services, ensuring compliance with ITIL best practices and Agile methodologies. Develop and maintain service level agreements (SLAs) with customers, and consistently monitor service performance against agreed-upon metrics. Collaborate with cross-functional teams to...

General DescriptionsOversee the end-to-end delivery of IT services, ensuring compliance with ITIL best practices and Agile methodologies.Develop and maintain service level agreements (SLAs) with customers, and consistently monitor service performance against agreed-upon metrics. Collaborate with cross-functional teams to identify service improvement...

Roles & ResponsibilitiesThe Service Delivery Manager is a client facing role pertaining to post sales / service matters.The Responsibilities: Maintaining positive relationships with customers Coordinate with EU and Acct Manager to ensure all Post Sales expectations are in line Coordinate with service team and Account Manager to ensure all information is...

Overview of RoleTo lead, manage, and drive the Operations/Projects for each of the Company's Managed Services outsourcing client assigned.. Monitor and Manage Service delivery and Service Level Agreements ensuring that the Company's obligations are issues escalated and prioritized.ResponsibilitiesResponsible for managing all aspects of day-to-day Service...

Roles & ResponsibilitiesRequired Qualification & Experience: Overall 10+ Yrs of experience in IT with 2 to 3 years in Service Delivery Management. Experience in managing application support project Exposure in support framework like ITIL process methodology. Good understanding on Incident Management, Change Management & Problem...

Roles & ResponsibilitiesWho we areSimCorp offers an industry-leading integrated investment management platform.Our platform and ecosystem, which comprises partners, services, and third-party connectivity, empowers us to provide 40 percent of the world’s top 100 financial companies with the efficiency and flexibility needed to succeed. SimCorp provides...

Who we areSimCorp offers an industry-leading integrated investment management platform.Our platform and ecosystem, which comprises partners, services, and third-party connectivity, empowers us to provide 40 percent of the world's top 100 financial companies with the efficiency and flexibility needed to succeed. SimCorp provides clients with a full...

Roles & Responsibilities• Bachelor’s Degree in computer science or computer engineering• 5+ years of experience in IT Operations or Software Engineering• Must have experience in Excel / Power BI• ITIL certification• Good to have banking Industry experience• Strong critical thinker with problem solving aptitude.• Good written and oral...

The Service Delivery Manager is a client facing role pertaining to post sales / service matters.The Responsibilities:Maintaining positive relationships with customersCoordinate with EU and Acct Manager to ensure all Post Sales expectations are in lineCoordinate with service team and Account Manager to ensure all information is provided. If not all...

Roles & ResponsibilitiesService Delivery Management:Oversee all projects in your Squad to ensure “deliver the best quality with the best service”.Manage projects and Demands within the Group IT domains and own the complete end to end Service Delivery Management accountability for the projects.Develop, manage, and improve stakeholder relations – both...

Service Delivery Director (Backend Command Center) – In this role, you will be a technical common center manager overseeing the service and delivery operations of a company, ensuring efficiency and smooth workflow. It is their duty to streamline service roadmaps, set goals and guidelines, manage budget and schedules, coordinate managers and departments,...

Roles & ResponsibilitiesZenith Infotech is an established IT Recruitment Company in Singapore for the last 27 yearsPresently we have a Job Opening for a Service Now Delivery LeadJob Scope & Requirements Lead the planning, execution, and delivery of ServiceNow projectsfrom initiation to completion, ensuring on-time and within-budget delivery Serve as the...

Required Qualification & Experience:Overall 10+ Yrs of experience in IT with 2 to 3 years in Service Delivery Management.Experience in managing application support project Exposure in support framework like ITIL process methodology.Good understanding on Incident Management, Change Management & Problem Management Process.Experience in proactively managing...

Zenith Infotech is an established IT Recruitment Company in Singapore for the last 27 yearsPresently we have a Job Opening for a Service Now Delivery LeadJob Scope & RequirementsLead the planning, execution, and delivery of ServiceNow projectsfrom initiation to completion, ensuring on-time and within-budget deliveryServe as the primary point of contact for...

IT Service Delivery Executive Responsibilities. Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met. . Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from various stakeholders . Provide assistance and liaise with...