Desktop Engineer

7 days ago


Singapore U3 Infotech Pte Ltd Full time
Job Description
The Desktop Engineer responsibilities include:
• To provide VIP support with track record of VIP support minimum more than 3 years of support experience
• As a single point of contact for incident resolution, coordinating with another resolver group to ensure the reported incident are resolved/escalating as required.
• Performed Desktop Support services to users.
• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
• Performs remote troubleshooting and resolution to address various endpoint related issues
• Perform technical escalation to onsite team if unable to resolve remotely
• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
• Updates Incident records
• Creates and updates work instructions (where necessary)
• Document standards and procedures (where necessary)

Skill Description:
• Desirable: 3 years of MAC OS X experience
• Clear Spoken & Written English.
• 3-years' experience providing desktop support in MAC OS environment
• Demonstrate knowledge in the support of workstations, and related components
• Good verbal and written communication skills
• Good coordination skills
• Ability to prioritize effectively and work with a sense of urgency
• Effectively communicates with teammates and managers

  • Desktop Engineer

    2 weeks ago


    Singapore Linktrix Consultants Pte. Ltd. Full time

    Roles & Responsibilities:Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support EngineersInstall, upgrade, support and troubleshoot Windows 10 and Microsoft OfficeProvide user data and application recoveryUse diagnostic tools to troubleshoot problems associated with network...

  • Desktop Engineer

    Found in: Talent SG 2A C2 - 8 hours ago


    Singapore ITCONNECTUS PTE. LTD. Full time

    Roles & ResponsibilitiesDesktop Engineer Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to...

  • Desktop Engineer

    Found in: Talent SG 2A C2 - 7 days ago


    Singapore LINKTRIX CONSULTANTS PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & Responsibilities: Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office Provide user data and application recovery Use diagnostic tools to troubleshoot problems...

  • IT desktop engineer

    7 days ago


    Singapore ITCAN Pte Limited Full time

    Strong in troubleshooting via email, phone, End user support, Performed Desktop Support services to users, Strong in troubleshooting via email, Phone, End user support, Performed Support services to end users. •This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to...

  • Desktop Engineer Lead

    Found in: Talent SG 2A C2 - 2 weeks ago


    Singapore ITCONNECTUS PTE. LTD. Full time

    Roles & ResponsibilitiesDesktop Engineer Min 1+ years as Desktop Engineer Lead. Handled min 4+ Team members Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide...


  • Singapore U3 Infotech Pte Ltd Full time

    • Install, upgrade, support and troubleshoot Windows 7, Windows 8.1, Windows 10 and Microsoft Office • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers • Provide user data and application recovery • Providing Remotely support. • Use diagnostic tools to...


  • Singapore Rapsys Technologies Pte Ltd Full time

    Job Description :Job Description:Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office.Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers.Provide user data and application recoveryUse diagnostic tools to troubleshoot problems...


  • Singapore Nanosoft Business Systems Pte. Ltd. Full time

    To perform installation, configuration and set-up of all new computer equipmentGeneral Technical Trouble-shooting onI.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.). Perform new PC hardware deployment to end user.Level support for Client Applications.Usage and basic administration on Azure AD, Microsoft...


  • Singapore K.p.p. Packaging Pte Ltd Full time

    Process the necessary skils and knowledge to provide end-users with desktop support services, troubleshoot and resolve technical issues, install, configure, and maintain hardware and software, and ensure that desktop systems are functioning optimally and securely.As a Desktop Support Engineer, you will be able to provide technical support to end-users in an...


  • Singapore Rapsys Technologies Pte. Ltd. Full time

    Role:Desktop Support EngineerJob descriptionInstall,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft OfficeDealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support EngineersProvide user data and application recoveryUse diagnostic tools to troubleshoot...


  • Singapore ITCAN Pte Limited Full time

    Looking for L0,L1,L2 & SME level | Desktop Engineer/ Service Desk Engineers/ Singaporeans /Singapore PR/ LTVP Visa hildersinterested Candidates please send your resume to [HIDDEN TEXT].1)Installing of clients for software, windows upgrades 2) Troubleshooting of software/hardware issues 3) Installing Operating systems like Windows 7 to Windows 10 4) Refresh...


  • Singapore Jobline Resources Pte Ltd Full time

    ResponsibilitiesProvide excellent customer service.Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.Support on desktops, notebooks, printers, scanners, hardware components.Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and...

  • Desktop Support Engineer

    Found in: Talent SG 2A C2 - 7 days ago


    Singapore NANOSOFT BUSINESS SYSTEMS PTE. LTD. Full time

    Roles & Responsibilities To perform installation, configuration and set-up of all new computer equipment General Technical Trouble-shooting onI.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.)· Perform new PC hardware deployment to end user. Level support for Client Applications. Usage and basic...

  • desktop engineer

    7 days ago


    Singapore ITCAN Pte Limited Full time

    Strong in troubleshooting , End user support, Performed Support services to end users Strong in troubleshooting the Pcs, Laptops, Printers, Desktop, Perform troubleshooting for client platform related problems • Support Windows OS, office software, and other Desktop Related Software & Hardware • Respond promptly to incident, investigate & provide...

  • Desktop Engineer

    Found in: Talent SG 2A C2 - 8 hours ago


    Singapore BGC GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities: Desktop Support: Provide technical support for desktop hardware, software, and peripherals, including troubleshooting and issue resolution. System Administration: Administer desktop operating systems, including installation, configuration, and maintenance. Software Deployment: Manage software deployment and...

  • Desktop Support Engineer L1

    Found in: Talent SG 2A C2 - 8 hours ago


    Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole:Desktop Support EngineerJob description Install,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use...

  • Desktop Support Engineer

    Found in: Talent SG 2A C2 - 1 week ago


    Singapore K.P.P. PACKAGING PTE LTD Full time

    Roles & ResponsibilitiesProcess the necessary skils and knowledge to provide end-users with desktop support services, troubleshoot and resolve technical issues, install, configure, and maintain hardware and software, and ensure that desktop systems are functioning optimally and securely.As a Desktop Support Engineer, you will be able to provide technical...


  • Singapore Interfood Singapore Pte. Ltd. Full time

    BAND 1:Job Description:a. The Band 1 - Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls...


  • Singapore Toss-ex Pte. Ltd. Full time

    Provide excellent customer service. Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.. Support on desktops, notebooks, printers, scanners hardware components.. Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft...

  • Desktop Engineer I

    5 days ago


    Singapore Teleperformance Full time

    About TPTeleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the world'sbest brands streamline their business inmeaningful and sustainable ways.With more than 410,000 inspired andpassionate people speaking more than300 languages, our global scale and localpresence allow us to...