Desktop Assistant
2 months ago
SUMMARY:
Candidate will support Desktop Engineer with the installation, maintenance and repairs of computer hardware and software. He/she will provide technology support to walk-in customers, existing orders and customers who require off-site assistance.
This position is a full-time position and is based in Singapore.
ESSENTIAL FUNCTIONS:
- Understand the company structure, brand and work environment in the IT sector
- Coordinate installation and set-up of desktop computer hardware and software
- Perform setting up of PCs
- Understand merchandise display
- Understand the specs and uses for customised PCs
- Attend to customers
- Handle enquiries and feedback
- Perform on-site analysis, diagnosis, and resolution of complex PC problems for end users
- Understand inventory storage and replenishment processes
JOB REQUIREMENTS:
- Candidates are required to handle heavy equipment / desktop builds
- Intermediate to advanced computer component knowledge
- Prior computer/systems building experience is a plus
- Keen attention to detail
- Proactive team player with good attitude
- Analytical and problem-solving abilities
- Fresh graduates are welcome
Interested applicants, please do indicate expected salary and availability together with your resume to sindy@mansacomputers.com
Tell employers what skills you have
Sales
Troubleshooting
Customer Support
Laptops
Computer Hardware
Inventory Control
Communication Skills
Team Player
Customer Service
Assembly
Technical Support
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