Snr Desktop Engineer
3 weeks ago
Location : Buona Vista
Job Overview:
As a Senior Desktop Engineer, you will play a critical role in managing and maintaining IT infrastructure within the Company, ensuring the smooth operation of desktop systems, software, and end-user support. You will lead technical initiatives, troubleshoot complex IT issues, and contribute to the continuous improvement of IT services to support the Company's digital transformation goals.
Key Responsibilities:
1. Desktop Infrastructure Management
• Oversee the deployment, configuration, and maintenance of desktops, laptops, and peripherals.
• Ensure compliance with security policies, system updates, and software patches.
• Manage desktop imaging and software distribution using enterprise tools.
2. Technical Support & Troubleshooting
• Provide Level 2 and Level 3 support for desktop-related issues, resolving complex technical problems efficiently.
• Work closely with end-users, IT teams, and vendors to diagnose and resolve hardware, software, and network issues.
• Conduct root cause analysis for recurring IT incidents and implement preventive measures.
3. IT Security & Compliance
• Enforce cybersecurity policies related to endpoint protection, access controls, and data security.
• Assist in vulnerability assessments and remediation efforts for desktop environments.
• Ensure compliance with government IT security frameworks and best practices.
4. Project Implementation & IT Enhancements
• Lead or support IT projects such as system upgrades, new technology rollouts, and automation initiatives.
• Evaluate and recommend improvements for desktop systems, including hardware lifecycle management.
• Collaborate with cross-functional teams to align IT solutions with the Company's operational needs.
5. User Training & Documentation
• Develop user guides, FAQs, and training materials for staff on IT best practices and new systems.
• Conduct training sessions to improve IT literacy and cybersecurity awareness among users.
• Maintain detailed documentation of system configurations, troubleshooting procedures, and support guidelines.
6. Vendor & Stakeholder Management
• Liaise with external vendors and service providers to ensure service level agreements (SLAs) are met.
• Collaborate with the Company's departments, IT teams, and government agencies to align IT support strategies.
Qualifications & Skills:
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in desktop engineering, IT support, or system administration.
• Strong expertise in Windows OS, Active Directory, Group Policy, SCCM, and MDM solutions.
• Familiarity with macOS, Linux, and virtualization technologies is an advantage.
• Knowledge of cybersecurity principles, ITIL frameworks, and government IT compliance standards.
• Excellent problem-solving skills with the ability to work independently and in teams.
• Strong communication and interpersonal skills for engaging with users and stakeholders.
Tell employers what skills you have
MacOS
Troubleshooting
Hardware
Laptops
Interpersonal Skills
Active Directory
Root Cause Analysis
Group Policy
Information Technology
Service Level
Windows OS
System Administration
ITIL
Linux
Technical Support
-
Snr Desktop Engineer
3 weeks ago
Singapore RAYTON SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesLocation : Buona VistaJob Overview:As a Senior Desktop Engineer, you will play a critical role in managing and maintaining IT infrastructure within the Company, ensuring the smooth operation of desktop systems, software, and end-user support. You will lead technical initiatives, troubleshoot complex IT issues, and contribute to the...
-
Desktop Engineer
2 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesJob Title: Desktop EngineerWe are hiring under Recruit Express headcount, and you will be deployed to:Location: ChangiPay: $3500 - $3800Duration: ContractWorking Hours: Normal Office HoursSeeking hands-on desktop/workplace engineer to oversee the deployment of end-user technologies as part of an office refurbishment project. The...
-
Senior Desktop Engineer/ IT Onsite Engineer
3 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesTechnical Leadership:Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues. Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations. Lead desktop-related projects such as system upgrades, migrations,...
-
Desktop Engineer
6 days ago
Singapore ALPSOFT TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesProvide desktop support at customer's site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer's specifications, to ensure customer satisfaction and service operation are achieved Conduct installations based on customer's requirements and company specifications,...
-
Desktop Support Engineer
1 week ago
Singapore IFS CAPITAL LIMITED Full timeRoles & ResponsibilitiesReporting to the Group Tech Head, the Desktop Support Engineer will be responsible for maintaining the company's computer hardware, software, and network systems. The job scope entails providing technical assistance to employees and troubleshooting issues to ensure smooth functionality within the organization.Key...
-
Desktop Deployment Engineer
6 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesJob Title: Desktop Deployment EngineerWe are hiring under Recruit Express headcount, and you will be deployed to:Location: ChangiPay: $3500 - $3800Duration: ContractWorking Hours: Normal Office HoursSeeking hands-on desktop/workplace engineer to oversee the deployment of end-user technologies as part of an office refurbishment...
-
Desktop Support Engineer
3 weeks ago
Singapore MINDTECK SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesDeskside Support EngineerJob Summary:The face-to-face IT Support role will be responsible for providing on-site technical support to customer users, resolving software and hardware issues, and answering IT related questions. This role requires strong problem-solving skills, a customer-centric approach, and the ability to communicate...
-
Desktop Support Engineer
4 weeks ago
Singapore MINDTECK SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesDeskside Support EngineerJob Summary:The face-to-face IT Support role will be responsible for providing on-site technical support to customer users, resolving software and hardware issues, and answering IT related questions. This role requires strong problem-solving skills, a customer-centric approach, and the ability to communicate...
-
Desktop Deployment Engineer
2 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesJob Title: Desktop Deployment EngineerWe are hiring under Recruit Express headcount, and you will be deployed to:Location: ChangiPay: $3500 - $3800Duration: ContractWorking Hours: Normal Office HoursSeeking hands-on desktop/workplace engineer to oversee the deployment of end-user technologies as part of an office refurbishment...
-
Desktop Support Engineer
3 weeks ago
Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full timeRoles & ResponsibilitiesManage the IT Support and staff to provide 1st level technical support;Primarily responsible as main coordinator and lead engineer for the refresh/ upgrade of Windows 10/ 11 desktop and laptops bank wide.Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of...
-
Desktop Support Engineer
3 weeks ago
Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full timeRoles & ResponsibilitiesManage the IT Support and staff to provide 1st level technical support;Primarily responsible as main coordinator and lead engineer for the refresh/ upgrade of Windows 10/ 11 desktop and laptops bank wide.Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of...
-
Desktop Support Engineer
3 weeks ago
Singapore TELISTAR SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesDesktop Support Engineer (AE) - Training providedWilling to work at Changi/Loyang area Training will be provided Able to start work immediateThe OpportunityInstallation/configuration of OS and applications including in house applications Installation /configuration of accessories, peripherals and mobile devices Troubleshoot and...
-
Desktop Engineer
2 weeks ago
Singapore CIELO TALENT PTE. LTD. Full timeRoles & ResponsibilitiesYou will be working with a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology.Theya are looking to hire deskide engineers/ system support specialist for to support their team. As a Desktop Engineer, you will provide the desktop support...
-
Desktop Support Engineer
4 weeks ago
Singapore LANTU EMPLOYMENT AGENCY PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking a hands-on, proactive and highly independent Desktop Support Engineer to manage our IT support and operations for our Singapore office (approx. of around 15 users). You will be directly reporting to our IT Support & Helpdesk Manager, based in London. The Desktop Support Engineer will be required to research issues and...
-
Senior Desktop Engineer
2 weeks ago
Singapore JOBSTER PRIVATE LTD. Full timeRoles & ResponsibilitiesJob ResponsibilitiesDeliver enterprise-level end-user computing services to Public Service agencies. Plan and implement new initiatives and enhancements that leverage endpoint technologies to support the evolving needs of Public Service agencies. Collaborate with team leaders and outsourced service providers to manage, execute, and...
-
IT Desktop Engineer
2 weeks ago
Singapore SMART FORTE CONSULTING LLP Full timeRoles & ResponsibilitiesEnd user support Assist in Operating Systems Migration and related support. Support, troubleshooting, diagnosis of hardware and software problems. Handle all problems associated to End User Equipment and Software. Installation of software/application. Provide accurate and timely documentation in IT Service Management Tool. ...
-
IT Desktop Engineer
6 days ago
Singapore SMART FORTE CONSULTING LLP Full timeRoles & ResponsibilitiesEnd user support Assist in Operating Systems Migration and related support. Support, troubleshooting, diagnosis of hardware and software problems. Handle all problems associated to End User Equipment and Software. Installation of software/application. Provide accurate and timely documentation in IT Service Management Tool. ...
-
Desktop Support Engineer
3 weeks ago
Singapore CAXTON (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesAbout Caxton Associates:Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore and Dubai. Caxton Associates' primary business is to manage client and proprietary capital through global macro hedge fund strategies. Assets are managed via a broad mandate to trade...
-
Desktop Support Engineer
4 weeks ago
Singapore INTELLECT MINDS PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:Provide excellent customer service. Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. Support on desktops, notebooks, printers, scanners hardware components. Installation, re-installation, troubleshooting and reconfiguration of...
-
Shift Desktop Engineer
6 days ago
Singapore GOLDTECH RESOURCES PTE LTD Full timeRoles & ResponsibilitiesResponsibilities:Desktop Support and Troubleshooting: Provide first and second-level support for desktop systems, laptops, peripherals, and software applications for end-users.Troubleshoot and resolve hardware and software issues, including operating systems (Windows, macOS, etc.), productivity tools, and application...