GUEST RELATIONS SUPERVISOR

2 months ago


Singapore AAANNNGG PTE. LTD. Full time
Roles & Responsibilities

  • Attending to and addressing guests enquiries
  • To deliver professional and expert concierge services to customers.
  • Communicate responses in a clear, professional, timely and concise manner.
  • Establish relationships with customers with a positive customer experience feeling after every contact.
  • Manage, and maintain reservation platform
  • Manage events calendar, enquiries, site visits
  • Processing bill payments
  • Pleasant and outgoing personality
  • Positive service attitude, coachable
  • Able to multi-task
  • Able to work on weekends and public holidays
  • 5 day work week
  • Variable and daily incentive scheme
  • Free shuttle bus from Tanah Merah MRT station

Tell employers what skills you have

Listening Skills
Able To Multitask
Customer Experience
Interpersonal Skills
Team Training
Food & Beverage
Team Player
Booking reservations
Customer Service
Hospitality

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