Guest Relations Assistant

4 weeks ago

Singapore FORAGERS PTE. LTD. Full time
Roles & Responsibilities

We Are Hiring

Are you a people person with a knack for turning every interaction into a memorable experience? From greeting guests with a smile to resolving any concerns with finesse, join Aniba as a Guest Relations Assistant to create positive, lasting impressions and foster an environment where every guest leaves with a smile. Join us and be the face of exceptional service


What We Offer

  • Competitive salary, rewarding your dedication and skill
  • Work life balance with a 5 days’ work week, with a fixed rest day on Sundays
  • A young and vibrant environment surrounded by a supportive team
  • Fun company events and medical, dental, and optical benefits
  • Career advancement opportunities such as funding for professional courses of your interest

What You'll Be Doing:

  • Captain of the Hostess Desk: You’ll own the hostess desk like a pro—setting it up, keeping it tidy, tearing it down at the end of the day, and making sure all devices are charged and ready for action. No dead batteries on your watch
  • Reservation Maestro: Handle reservations like a symphony conductor—answering phones, managing enquiries, welcoming guests, calling those fashionably late, and sneaking in the occasional walk-in without breaking a sweat.
  • Guest Greet Guru: Be the face of our brand Share our story, sprinkle some company spirit, and give every guest a warm welcome that feels like a VIP experience.
  • Service Flow Ninja: When things get busy, you’ll jump in to assist management with service flow, ensuring smooth transitions between seatings like a well-choreographed dance.
  • Jack-of-All-Trades: When needed, help out your front-of-house and bar teammates—whether it’s polishing cutlery, wiping down tables, or setting up the bar, you’re there to make it happen.

Who We Are Looking For:

  • Minimum 1 year of hosting or similar restaurant experience in a high-volume environment
  • Prior SevenRooms knowledge advantageous but not required
  • Excellent communication and hospitality skills
  • Warm personality and a natural ability to interact with people and create an upbeat, fun atmosphere

Join us in elevating guest experiences to new heights and creating memories that last a lifetime. Be a part of our family today


Tell employers what skills you have

Food
VIP
Guest Relations
Food Industry
Food & Beverage
Cashiering
Customer Service
Food Service
Hospitality
Customer Service Experience

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