BD Executive
4 weeks ago
Responsibilities:
- Engage in business development activities, including meetings, presentations, pitching, and providing information for RFIs.
- Develop quotations and proposals in response to client requests.
- Conduct contract briefings and handovers to the operations team after contract award.
- Monitor project progress and address any issues with clients post start-up.
Account Management:
- Retain existing clients by building strong relationships, understanding their needs, and proactively offering solutions.
- Enhance customer satisfaction through CRM activities, satisfaction surveys, and relationship-building efforts.
- Maintain and improve the flow of business from existing clients.
New Business Development:
- Identify and evaluate new business opportunities or expansions within existing business scopes.
- Collaborate with other departments and external partners to develop capabilities and processes for new ventures.
Other Responsibilities:
- Ensure adherence to and improvement of internal processes, procedures, and documentation.
- Execute internal projects for process or capability enhancements.
- Share knowledge and expertise with other team members.
- Support ad-hoc business development activities as required.
- Perform any other duties as assigned by the company.
Skills & Requirements:
- Proficient in MS PowerPoint or other presentation tools.
- Strong presentation and client-facing skills.
CRM
Front Office
Account Management
Budgets
Microsoft Office
Housekeeping
Interpersonal Skills
Inventory
Property
New Business Development
Ms Powerpoint
Customer Satisfaction
Business Development
Training Staff
Hospitality
Surveys
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