Customer Service Executive

4 months ago


Singapore GIC TESTING & INSPECTION SERVICES PTE. LTD. Full time
Roles & Responsibilities

Overall job objectives

  • Responsible in supporting and assist the laboratory in the various areas of customer service and coordination with all related parties to meet customers expectation and needs

Core responsibilities

  • Handle customer enquiries received via telephone and email, deliver customer satisfaction through excellent service quality.
  • Communicate with laboratory staff on sample handling and test requirements. Assist in input customer and testing information into Test Report.
  • Received test samples from customers and mark in samples on time to meet customer expected testing turn time.
  • Deal with all instructions, queries and service requests promptly, accurately and within company specified time frames.
  • Perform any other responsibilities as assigned by Superior

You will be a good match if you are:

  • Results and service-oriented individual who possess initiative and excellent communication and listening skills
  • Proactive team player with ability to work independently in challenging projects and timelines
  • Enthusiastic and resourceful with a "can-do" attitude
  • Immediate availability will be added advantageous

Tell employers what skills you have

Listening Skills
Microsoft Office
Customer Experience
Ability To Work Independently
Interpersonal Skills
Adaptability
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Customer Service Experience
  • customer service

    1 day ago


    Singapore ELKEN SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesStrong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.Tell employers what skills you haveCustomer Service SkillsAbility to MultitaskMicrosoft...

  • Customer Service

    1 day ago


    Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full time

    Roles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...


  • Singapore CPO PTE. LTD. Full time

    Roles & ResponsibilitiesCPO is startup dedicated to providing exceptional customer service and satisfaction. We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service...


  • Singapore HLN RUBBER PRODUCTS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Objectives/Job Summary:As a Customer Service Executive, he/she is required to ensure customers receive outstanding support and all their needs are met. He/she oversees the customer support department’s day-to-day functions as well as establishes standards and protocols to be used by the customer service team to promote customer...


  • Singapore ONEPIP (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionWe are a fintech financial institution specialising in currency trade and money transfers and is looking for a highly dynamic Customer Services Executive to join our transactional team.Do you have a knack for operational work and processes? Yearning for a regular, consistent role and yet will not back off when...


  • Singapore SEVEN SEAS MARITIME SERVICES (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesThe Customer Service Executive is responsible and accountable for (but not limited to) the following:-* Handling of all customer's (master/manager/owner or third party) invoicing process.* Maintain system integrity regarding supply orders* Financial responsibilities - Review and resolve customer/supplier invoice discrepancies*...


  • Singapore SCAN GLOBAL LOGISTICS (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Customer Service Executive to our office in Singapore, who can work independently as well as in a team.As Customer Service Executive, you will have an outgoing and driving role with a broad interface both within the company as well as with customers and suppliers. Your most important task will be to work with...


  • Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full time

    Roles & ResponsibilitiesJob Description & RequirementsAs the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also...


  • Singapore PM-INTERNATIONAL SINGAPORE NUTRITION PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description of Customer Service Executive:· Pick up customer's phone calls;· Reply enquiry text and emails· Assist and follow up with customer's request/order· Pick and pack customer's order· Coordinate with transporter/logistic partner for shipping/delivery matters.· Follow up on collection of overdue accounts.· Printing...


  • Singapore BAKER'S BREW STUDIO PTE. LTD. Full time

    Roles & ResponsibilitiesWe are the leading baking & cake specialist in Singapore and we are looking for an ambitious, creative, passionate and driven Customer Service / Sales Executive to join our team.Responsibilities: Identify and prospect potential clients, understanding their needs and offering tailored solutions. Build and nurture strong relationships...


  • Singapore CHALLENGER TECHNOLOGIES LIMITED Full time

    Roles & ResponsibilitiesChallenger Technologies Limited is seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive. Reporting directly to the General Manager - Customer Experience, the incumbent will play a crucial role in maintaining exceptional standards of customer satisfaction and service delivery. Working...


  • Singapore VOIS PTE. LTD. Full time

    Roles & ResponsibilitiesKey Accountabilities handle enquiries via phone, email and social media platform prepare sales proposals for existing and new customers execute order processing and order fulfilment tasks collate monthly sales report prepare invoices and work with Accounts Department to ensure prompy payments schedule work for technical teams to...


  • Singapore HUP SOON CHEONG SERVICES PTE LTD Full time

    Roles & ResponsibilitiesHUP SOON CHEONG SERVICES PTE LTD is a trusted provider of warehousing services at Keppel Distripark since 1992. Thanks to our dedicated team, we are one of the largest container freight station in Keppel Distripark. Join us today!As a Customer Service Executive, you'll be responsible for communicating effectively with customers to...


  • Singapore THE STYLE SOIREE Full time

    Roles & ResponsibilitiesCustomer Service Executive - Full TimeWe're looking for a meticulous and independent individual to join our team.You will be in charge of attending to customer's emails Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers. Handle and resolve customers' complaints, provide...


  • Singapore ST ENGINEERING INNOSPARKS PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibility: Handle customer enquiries by providing accurate and timely information on products, services, and lead times. Register new customers in system and assist in managing existing customer credit limits. Prepare and issue quotations for products and services based on customer requirements, and follow up with...


  • Singapore SINGAPORE FOZL GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesEstablished in January 2011, SINGAPORE FOZL GROUP PTE. LTD. is is a corporate advisory firm licensed by the Accounting and Corporate Regulatory Authority (ACRA).Located at the heart of Singapore's Central Business District in Raffles Place, FOZL assists local and overseas clients in registering companies in Singapore, and provides...


  • Singapore MARKONO PRINT MEDIA PTE LTD Full time

    Roles & ResponsibilitiesJob Title: Customer Service Executive, Account ManagementJob Responsibilities: Measure level of customer satisfaction in the assigned accounts Assist immediate manager in his/her daily functions in fulfilling customers’ requirements by co-ordinating with operation departments Check Customers’ Purchase Orders received against...


  • Singapore BIOPTIMAL INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities: Process and follow up with day-to-day administrative support on customer order processing and billing all related as well, service providers and internal functions. Execute timely shipping arrangements with overseas’ customers and local hospitals/customers as well, forwarders or respective service providers &...


  • Singapore GOWELL LOGISTICS SVS PTE. LTD. Full time

    Roles & ResponsibilitiesJOB DESCRIPTION· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy· Respond to customer enquiries and provide quotations to customers promptly· Ensure timely and accurate processing of orders and issue billings accordingly· Ensure...


  • Singapore KSISTERS PTE. LTD. Full time

    Roles & ResponsibilitiesDescriptionAttend to customers’ enquiries through phone call, email, social media platforms.Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry.Assist customers with after-sales service issues e.g. Handle sales orders and exchanges/returns by collaborating with other...