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Customer Service Executive

3 months ago

Singapore VOIS PTE. LTD. Full time
Roles & Responsibilities

Key Accountabilities

  • handle enquiries via phone, email and social media platform
  • prepare sales proposals for existing and new customers
  • execute order processing and order fulfilment tasks
  • collate monthly sales report
  • prepare invoices and work with Accounts Department to ensure prompy payments
  • schedule work for technical teams to meet customers timelines
  • liaise with external vendors : suppliers, contractors and business partners
  • other adhoc duties assigned by Management

Requirements

  • minimum 2 years of working experience in the Sales/Customer Service field
  • minimum OA level or equivalent
  • excellent spoken and written English skills
  • proficient in MS Excel, Words & powerpoint

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Written English
Customer Experience
Social Media
Interpersonal Skills
PowerPoint
Adaptability
Freight
Communication Skills
Excel
Customer Satisfaction
Team Player
Customer Service
Shipping
Customer Service Experience