Customer Service Executive

1 month ago


Singapore BAKER'S BREW STUDIO PTE. LTD. Full time
Roles & Responsibilities

We are the leading baking & cake specialist in Singapore and we are looking for an ambitious, creative, passionate and driven Customer Service / Sales Executive to join our team.


Responsibilities:

  • Identify and prospect potential clients, understanding their needs and offering tailored solutions.
  • Build and nurture strong relationships with clients, providing excellent customer service.
  • Present and negotiate proposals, closing deals effectively.
  • Collaborate with cross-functional teams to ensure customer satisfaction and successful project implementation
  • Stay up-to-date with industry trends and continuously improve sales techniques.
  • Provide exceptional customer service from enquiries, delivery to post sales feedbacks & follow up
  • Prepare quotations & invoices for customers
  • Keep track & follow up with customers on outstanding payments
  • Prepare weekly sales reports to be submitted timely to management
  • Any other taskings assigned by the Management

Requirements:

  • Passionate in providing Exceptional Service
  • Independent, hardworking & highly responsible individual with a great sense of urgency
  • Extremely passionate & highly driven with strong ability to self motivate
  • Able to commmuniate well with people from all walks of life

Tell employers what skills you have

Sales
Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Inventory
Exceptional Customer Service
Adaptability
Baking
Freight
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Shipping
Customer Service Experience
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