Logistics Asst. Manager/Manager

5 days ago

Singapore NETWORK EXPRESS COURIER SERVICES PTE LTD Full time
Roles & Responsibilities

About us

Network Courier is Singapore's leading courier service provider and the choice partner for many established local and global businesses. Our experience and extensive network turn budding startups into successful ones.

True to its vision - To be a Leading Courier Service Provider with a Global Network.

While the statement defines the commercial aspect of the business, Network Courier's corportate culture reflects its passion of improving lives through and beyond our products & services.

Network Courier, one of Singapore's leading courier service provider, is the choice partner for various leading brands, local industrial experts and rising local and global businesses.

Job Description (Summary)

We are seeking a logistics manager for our renowned courier company that is able to manage the movement and storage of supplies, and ensures that shipments are delivered on time. They also work to resolve issues with transportation, imports, exports, and customer service.

For Example,

· Inventory management: Predict and manage inventory needs to meet customer and company expectations

· Shipping and logistics: Oversee and optimize shipping and logistics operations

· Transportation: Manage transportation operations, including negotiating rates with shipping lines

· Customer service: Resolve customer issues

· Warehouse management: Manage warehouse space, equipment, and manpower

· Stock management: Maintain accurate stock records and perform stock takes

Job Responsibilities:


• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day


• To perform billing and ensure the accuracy of the invoices raised


• To perform data entry into the respective systems in an accurate and timely manner


• To attend to customers' requests or calls in a timely and professional manner


• To perform filing when the job is completed


• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead


• To provide the necessary training and guidance to his/her assigned buddy


• To do up any reports as and when assigned to by the Customer


• To assist in extracting of information as and when required


• To verify contractor's invoices as and when required


• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions


• Acquire a thorough understanding of key customer needs and requirements


• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties


• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt


• To assist the Lead for any tasks assigned to from time to time

Key Competencies Needed (Courier Service) :


• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.


• Able to co-ordinate well with Singapore Customs on any related matters


• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Pre-Requisites:


• GCE 'O' Level or relevant education qualifications


• Entry-level/no working experience are welcome to apply and training will be provided


• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease


• Possess good communication skills to ensure that customers and internal stakeholders


• Attentive and detail-orientated


• Able to work under stress and pressure


• Good teamwork and problem-solving skills

Footnotes:

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by Network Courier, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the PDPA Act (2014).

Tell employers what skills you have

Warehousing
Warehouse Management
Stress
Transportation Operations
Inventory
Data Entry
Attentive
Inventory Management
Equipment Maintenance
Good Communication Skills
Transportation
Pressure
Customer Service
Shipping

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