Senior CRM Executive
3 weeks ago
Responsibilities
- Oversee and enhance the CRM system, ensuring it meets business needs and runs smoothly.
- Manage CRM-related projects from planning to execution, including customization, integration, testing, and deployment.
- Ensure accurate data transfer into the CRM system and maintain data integrity.
- Develop training materials, conduct user training sessions, and provide ongoing system support.
- Work closely with internal teams and external vendors to ensure seamless system integration and functionality.
- Gather feedback from users and recommend enhancements to improve system efficiency and user experience.
Requirements:
- Strong experience with CRM Systems and mobile apps including customization and integration.
- Ability to translate business needs into system solutions and workflows.
- Experience in handling multiple projects, meeting deadlines, and ensuring smooth implementation.
- Strong ability to work with both technical teams and business users to deliver effective solutions.
Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com
People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398
Posting Personnel: Ng Jwee Ken
Ref: L3499968
Tell employers what skills you haveCRM
Ability to Multitask
Customer Relationship
Customer Experience
Customer Relationship Management CRM
Interpersonal Skills
Segmentation
Customer Loyalty
User Experience
Relationship Management
System Integration
Team Player
Integration Testing
Able To Work Independently
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