Sales Engineer |Industrial Valves | Class 3

3 weeks ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

Sales Engineer (Industrial valves)

5 days, 8.30am- 6pm

Salary: $4000 -$5000 + Transport allowance + HP allowance (No commission)

Address: (Lentor)

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Company products:

Supplying industrial piping products focusing on specialized valves for steam and water to Oil and Gas, Petrochemical, Chemical, Marine industry etc.

Job scope:

1. Key Result Area: Grow the Business and Achieve Sales Targets

  • Generate and qualify new leads and subsequently contact and arrange for an appointment (via phone calls, LinkedIn, emails) to meet them in person for an introduction and/or sales presentation.
  • Provide professional services to current and new clients through consultative selling, cross-selling or up-selling the company's products and/or services that may benefit them.
  • Establish and maintain strong and lasting relationships with clients as a trusted advisor by regularly updating them with company's new products and/or introducing innovative solutions, and providing continuing pre-sales and post-sales support in managing and meeting their expectations.
  • Maintain a high degree of technical knowledge to effectively engage in business discussions with clients across industries, and to co-create feasible solutions to address any of their engineering concerns throughout the selling process.
  • Able to think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
  • Develop and/or customise relevant materials and presentations that explain key product features and viable technical solutions to benefit clients and prospects.
  • Manage accounts effectively throughout the sales cycle – Prospecting, Business Development, Deal Confirmation and Post-Sales Support.

2. Key Result Area: Coordinate Sales Efforts to Support Growth and Achieve Sales Targets

  • Coordinate sales effort with Client Service Executives (CSEs) and members from other departments.
  • Liaise with CSEs to interpret customer requirements, jointly deliver appropriate solutions and manage client expectations with the end-goal of sales in mind.
  • Identify product improvements or new products by remaining current on industry trends, market activities, and competitors' movements.
  • Prepare costing, tenders, proposals and quotations to current and new clients. Responsible for document account activities, generate reports, and keep records of business transactions with clients and suppliers.
  • Negotiate with current and new clients on contracts and sales orders.
  • Coordinate and collaborate with external strategic partners, including key vendors/contractors to effectively close business deals.
  • Provide weekly report updates of sales, pipelines, leads, opportunities and sales activities.
  • Contribute to team dynamism by sharing sales and competitors' information.
  • Collectively resolve clients' complaints by investigating problems and developing effective solutions to satisfy their needs.

3. Key Result Area: Maintain High Quality Customer Service

  • Respond to complaints from clients and give after-sales support on a timely basis.
  • Provide technical support and advice for clients and refer to engineer specialist to determine if query is to be redirected to factory if it is beyond current team's expertise.
  • Inform clients of unforeseen delays or problems and seek alternative arrangement to reduce inconvenience.
  • Maintain proper documentation of clients' contacts and sales services provided.
  • Ensure responsive services with follow ups, build strong relationships with existing and prospective clients to secure new or additional sales.

Requirements:

  • Possess at least a Diploma in Engineering
  • Minimum 3 years of experience in technical and/or engineering sales preferably in refineries/petrochemical plants/pharmaceutical plants or related industries.
  • Possess own vehicle

The Supreme HR Advisory Pte Ltd EA No: 14C7279

SAMUEL SIAW Reg No: R24124745

Tell employers what skills you have

Upselling
Factory
Water
Aftersales
Pipelines
Presales
Selling
Piping
Customer Service
Business Development
Petrochemical
Professional Services
LinkedIn
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