Sales Engineer Industrial valves/ Own vehicle/ 5 days/ Tagore lane

4 weeks ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

(Industrial valves)

5 days, 8.30am- 6pm

Salary: $4000 -$5000 + Transport allowance + HP allowance (No commission)

Address: Tagore Industrial Ave, Singapore 787816 (Lentor)

Company products:

Supplying industrial piping products focusing on specialized valves for steam and water to Oil and Gas, Petrochemical, Chemical, Marine industry etc.

Job scope:

1. Key Result Area: Grow the Business and Achieve Sales Targets

  • Generate and qualify new leads and subsequently contact and arrange for an appointment (via phone calls, LinkedIn, emails) to meet them in person for an introduction and/or sales presentation.
  • Provide professional services to current and new clients through consultative selling, cross-selling or up-selling the company's products and/or services that may benefit them.
  • Establish and maintain strong and lasting relationships with clients as a trusted advisor by regularly updating them with company's new products and/or introducing innovative solutions, and providing continuing pre-sales and post-sales support in managing and meeting their expectations.
  • Maintain a high degree of technical knowledge to effectively engage in business discussions with clients across industries, and to co-create feasible solutions to address any of their engineering concerns throughout the selling process.
  • Able to think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
  • Develop and/or customise relevant materials and presentations that explain key product features and viable technical solutions to benefit clients and prospects.
  • Manage accounts effectively throughout the sales cycle – Prospecting, Business Development, Deal Confirmation and Post-Sales Support.

2. Key Result Area: Coordinate Sales Efforts to Support Growth and Achieve Sales Targets

  • Coordinate sales effort with Client Service Executives (CSEs) and members from other departments.
  • Liaise with CSEs to interpret customer requirements, jointly deliver appropriate solutions and manage client expectations with the end-goal of sales in mind.
  • Identify product improvements or new products by remaining current on industry trends, market activities, and competitors' movements.
  • Prepare costing, tenders, proposals and quotations to current and new clients. Responsible for document account activities, generate reports, and keep records of business transactions with clients and suppliers.
  • Negotiate with current and new clients on contracts and sales orders.
  • Coordinate and collaborate with external strategic partners, including key vendors/contractors to effectively close business deals.
  • Provide weekly report updates of sales, pipelines, leads, opportunities and sales activities.
  • Contribute to team dynamism by sharing sales and competitors' information.
  • Collectively resolve clients' complaints by investigating problems and developing effective solutions to satisfy their needs.

3. Key Result Area: Maintain High Quality Customer Service

  • Respond to complaints from clients and give after-sales support on a timely basis.
  • Provide technical support and advice for clients and refer to engineer specialist to determine if query is to be redirected to factory if it is beyond current team's expertise.
  • Inform clients of unforeseen delays or problems and seek alternative arrangement to reduce inconvenience.
  • Maintain proper documentation of clients' contacts and sales services provided.
  • Ensure responsive services with follow ups, build strong relationships with existing and prospective clients to secure new or additional sales.

Requirements:

  • Possess at least a Diploma in Engineering
  • Minimum 3 years of experience in technical and/or engineering sales preferably in refineries/petrochemical plants/pharmaceutical plants or related industries.
  • Possess own vehicle

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Tell employers what skills you have

Upselling
Factory
Water
Aftersales
Pipelines
Presales
Selling
Piping
Customer Service
Business Development
Petrochemical
Professional Services
LinkedIn
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