Customer Service Coordinator

3 weeks ago


Singapore EA RECRUITMENT PTE. LTD. Full time
Roles & Responsibilities


• Working hour: 9am – 6pm (Monday– Friday)


• Company located at Bukit Batok


• Company transport provided at Jurong East MRT


• AWS + Excellent Welfare


• Well Established Freight Forwarding Company

Job Scope

  • Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness
  • Input export job reference
  • Any special shipment requirements shall be resolved with the shipper prior accepting the booking;
  • Keep Sales Personnel informed about their bookings
  • Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo
  • After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax
  • Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service
  • Any changes in vessel details or delay in arrival date will be made known to shipper via phone or email by Customer Service
  • Ensure all cargoes send in good condition and if any damage shall revert to customer immediately

Requirement

  • GCE O Level / Diploma or Degree in Logistics Management or equivalent
  • 1 to 3 years of relevant experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

  • Work experiences and job responsibilities
  • Current and Expected salary
  • Reason for leaving
  • Date of availability
  • Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Tell employers what skills you have

Shipping Documentation
Sales
shipping process
Customer Relationships
Logistics Management
Good Communication Skills
Freight
Trucking
shipping industry
Microsoft Word
Customer Service
customer shipping schedule
Shipping
shipping schedule

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