Customer Service Coordinator

3 weeks ago


Singapore EA RECRUITMENT PTE. LTD. Full time
Roles & Responsibilities
  • MNC Company
  • Basic $2500 - $3000 + AWS + Variable Bonus
  • Excellent Welfare and Benefits + Career progression
  • Working location: West
  • Working days: Monday to Friday
  • Working hours: 8.30am – 5.30pm
  • Training provided for those without/lesser experience

Job Responsibilities:

  • Handle customer inquiries, feedback, and complaints efficiently
  • Maintain and monitor the company website
  • Develop and manage digital marketing platforms
  • Monitor and report customer surveys and feedback
  • Manage customer accounts, rate adjustments, and termination requests
  • Oversee tenant relations and promote company services
  • Plan and execute customer appreciation events and activities
  • Maintain customer data for service improvement
  • Source and distribute corporate gifts
  • Handle sponsorship requests and customer visits for feedback and service promotion
  • Respond to online customer inquiries
  • Any others ad hoc duties as assigned

Job Requirements:

  • Possess minimum Higher Nitec and/or Diploma in Computer & Mass Communications or Business Studies or relevant field with 1-2 years of relevant experience
  • Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

  • Work experiences and job responsibilities
  • Current and Expected salary
  • Reason for leaving
  • Date of availability
  • Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Tell employers what skills you have

Customer Service Skills
Sponsorship
Customer Relationship
marketing plan
Customer Service Oriented
Customer Experience
Marketing Strategy
Tenant
Administration
Customer Relationship Management
Marketing
Digital Marketing
Customer Satisfaction
marketing data
Customer Service
customer relation
Customer Services
customer service support
customer service solutions
Customer Service Experience

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