customer service coordinator

2 weeks ago


Singapore JOYWAY PRIVATE LIMITED Full time
Roles & Responsibilities

Job Description

  • Plan, schedule, and coordinate activities to ensure timely progress and optimize productivity.
  • Act as the primary point of contact for client inquiries and feedback.
  • Act as a liaison between clients, supplier and other third parties.
  • Ensure a positive client experience by addressing concerns and providing personalized service.
  • Documentation and Reporting.
  • Prepare and submit progress updates, reports, and documentation to relevant parties.
  • Monitor the availability and allocation of manpower and materials etc.
  • Ensure adherence to workplace safety regulations and company policies.

Requirements

  • Proactive, adaptable, and eager to learn
  • Strong attention to detail and accuracy
  • Possess a critical-thinking ability
  • Effective time management
  • Excellent communication and interpersonal skills for liaising with clients or any third parties
  • At least 3 years related experience
  • Problem-solving ability with attention to detail and strong organizational skills
  • Well-organized with the ability to manage tasks independently or collaborate within a team
  • Ability to handle challenges calmly and effectively in a fast-paced environment
  • Passion for delivering exceptional client service
  • Willingness to stay updated on industry trends and best practices
  • Willing to attend calls or travel island-wide when necessary
  • Flexibility to work varied schedules, including weekends or holidays
  • 6 working days

We are regret that only shortlisted candidates will be notified.

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Strong Attention To Detail
Interpersonal Skills
Workplace Safety
Invoicing
Administration
Adaptable
Attention to Detail
Time Management
Customer Satisfaction
Team Player
Microsoft Word
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