Customer relations manager

JOB DESCRIPTION:Delivering a comprehensive service framework to address customers' feedbackMaintaining customers' accounts to keep a record of customer interaction and details of actions taken on our Yeap Transport Management System (YTMS)Communicating and aligning with internal Ops Teams and HQ to address customer feedback and service recovery at regular...

Roles & ResponsibilitiesThe OPRG Singapore internship program provides intensive, practical experience in a fast-paced, challenging environment. OPRG Singapore interns tackle real-world communications challenges and produce value-added services and results for our firm and clients. Interns gain exposure to a broad spectrum of integrated communications...

Customer relations manager responsibilities: Building and maintaining longterm relationships with key customers Understanding customer needs and finding constructive solutions Managing and overseeing customer communications and interactions Addressing and resolving customer concerns and complaints Creating and implementing sales plans and strategies to...

Roles & ResponsibilitiesJob Description & RequirementsBuilding and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales.Customer relationship management (CRM)...

Manager, Customer RelationsJob Purpose 1. Ensure smooth daily operation of the Customer Relations Operations teamWork closely with stakeholders from primarily Trains and Roads Operations, Maintenance and other corporate units when necessary to ensure speedy and effective feedback case management.Liaise with external stakeholders such as LTA, PA, NEA, SLA etc...

1. Role DescriptionThe Operations & Customer Relations Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients. An Operations & Customer Relations Manager ensures client satisfaction and overcome any challenges clients may experience. Handle and improves all backend...

Roles & ResponsibilitiesRoles & Responsibilities Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience. Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth. To develop,...

Roles & ResponsibilitiesManage Building Service Centre, handle client feedback and complaints, and maintain good relationship with clientsAssist clients via phone and email, schedule inspection appointments, liaise with consultants and contractorsPrepare reports, manage documents, and organize meetings and conferencesProvide admin support, investigate...

Our Client is a well-established travel agency in Singapore. The role of a Sales & Customer Relations Manager is to establish new sales channels, agent relationships and partnerships and to follow up and maintain relationships with clients. You will be reporting to Sales Director.【 What you will be doing 】 Handle all tour bookings, reservations,...

Want to work in the World Best Airport? Join us now as Changi Experience Officers Job Scope:- Provide end-to-end customer service for passengers /member of public or callers and attending to their enquiries,feedback and proactively proposing solutions to assist them on their needs- Performing roving duties at both transit and public areas, proactive...

Want to work in the World Best Airport? Join us now as Changi Experience Officers Job Scope:- Provide end-to-end customer service for passengers /member of public or callers and attending to their enquiries,feedback and proactively proposing solutions to assist them on their needs- Performing roving duties at both transit and public areas, proactive...

Roles & ResponsibilitiesJob Description & Requirements To manage Building Service Centre, attend to client's feedback and complaints. Interact & Coordinate with clients to maintain good relationship. Assist on phone calls and emails to answer clients enquiries. Make appointment for client to attend inspection with BSC(Building Service Centre) team. ...

Welcome to Marina Operations Administrator PositionMain Responsibilities:Oversee all commercial and administrative tasks related to the marina, such as berthing records, agreements, financial records, and customer inquiriesCollaborate with the accounts department to prepare financial reports and provide secretarial support to the marina staffManage work...

Roles & ResponsibilitiesJob Responsibilities· Open and maintain customer accounts· Process customers' orders and periodic follow up on orders with regular customers· Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution· Collect customer information to identify and assess customers'...

Roles & ResponsibilitiesJob Responsibilities· Open and maintain customer accounts· Process customers’ orders and periodic follow up on orders with regular customers· Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution· Collect customer information to identify and assess customers'...

Must be a confident communicator and presenter Must possess excellent PR skill, entertaining customers Must possess excellent verbal and written communication skills Be proactive, reliable, responsible and accurate with an attention to detail Possess the ability to keep information confidential Ability to work in highstress environments, often for long hours...

Good Remuneration Package Office hours, 5 days work week Central working locationAs a Director, Customer Relation & Business Office, you will be responsible for the following duties:Overall in-charge of enhancement and fulfilment of customers' experience Manage Accounts Receivables, Payments and added new Marketing strategies. Develop and implement strategic...

Roles & ResponsibilitiesCustomer Relations Officer / Public Relations OfficerVisit www.jjobb.comTo manage site office and HDB Building Service Centre, attend to resident's feedback and complaints.Interact with residents to maintain good relationship.Assist on phone calls and emails to answer resident’s enquiries.Make appointment for resident to attend...

Roles & ResponsibilitiesMain Duties and Key Responsibilities: Streamline all the commercial and administration of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.) Prepare, with the accounts department, all financial and...

RequirementsConduct training on/off site to ensure customers are familiar with the features of our productsProfessionally resolves product, service issues and complaintsAccomplishes customer service and organization mission by completing related results as neededAct & liaise with relevant departments in event of any issues and complaints from customersEnsure...