Customer Relations

Roles & ResponsibilitiesRoles & Responsibilities Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience. Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth. To develop,...

Roles & ResponsibilitiesCustomer relations manager responsibilities: Building and maintaining long-term relationships with key customers Understanding customer needs and finding constructive solutions Managing and overseeing customer communications and interactions Addressing and resolving customer concerns and complaints Creating and implementing sales...

JOB DESCRIPTION:Delivering a comprehensive service framework to address customers' feedbackMaintaining customers' accounts to keep a record of customer interaction and details of actions taken on our Yeap Transport Management System (YTMS)Communicating and aligning with internal Ops Teams and HQ to address customer feedback and service recovery at regular...

Roles & ResponsibilitiesManage Building Service Centre, handle client feedback and complaints, and maintain good relationship with clientsAssist clients via phone and email, schedule inspection appointments, liaise with consultants and contractorsPrepare reports, manage documents, and organize meetings and conferencesProvide admin support, investigate...

RequirementsConduct training on/off site to ensure customers are familiar with the features of our productsProfessionally resolves product, service issues and complaintsAccomplishes customer service and organization mission by completing related results as neededAct & liaise with relevant departments in event of any issues and complaints from customersEnsure...

Welcome to Marina Operations Administrator PositionMain Responsibilities:Oversee all commercial and administrative tasks related to the marina, such as berthing records, agreements, financial records, and customer inquiriesCollaborate with the accounts department to prepare financial reports and provide secretarial support to the marina staffManage work...

Job Duties- Conduct On-Site and On-Line Training to ensure customers are familiar with the features of our products. Conduct On-Site customer visitation to promote the value of our products. Help the sales team with upselling, crossselling, and renewals. Liaise Delivery & Training schedule with customers. Professionally resolves product, service issues and...

Roles & ResponsibilitiesJob Description & Requirements To manage Building Service Centre, attend to client's feedback and complaints. Interact & Coordinate with clients to maintain good relationship. Assist on phone calls and emails to answer clients enquiries. Make appointment for client to attend inspection with BSC(Building Service Centre) team. ...

Customer relations manager responsibilities: Building and maintaining longterm relationships with key customers Understanding customer needs and finding constructive solutions Managing and overseeing customer communications and interactions Addressing and resolving customer concerns and complaints Creating and implementing sales plans and strategies to...

Roles & ResponsibilitiesJob Responsibilities· Open and maintain customer accounts· Process customers’ orders and periodic follow up on orders with regular customers· Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution· Collect customer information to identify and assess customers'...

Roles & ResponsibilitiesJob Responsibilities· Open and maintain customer accounts· Process customers' orders and periodic follow up on orders with regular customers· Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution· Collect customer information to identify and assess customers'...

Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a part of their teamJob Scope:- Attending & responding to telephone, live online chat & email enquiries- Facilitating order collection, consolidation, cancellation & fulfilment- Ensuring proper filing of documentations- Packing & organizing merchandise...

Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a part of their teamJob Scope:- Attending & responding to telephone, live online chat & email enquiries- Facilitating order collection, consolidation, cancellation & fulfilment- Ensuring proper filing of documentations- Packing & organizing merchandise...

Roles & ResponsibilitiesMain Duties and Key Responsibilities: Streamline all the commercial and administration of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.) Prepare, with the accounts department, all financial and...

Respond to all incoming calls regarding the customers' issues especially relating to termination requests and turn them into contract renewal. Answer all incoming calls promptly and effectively in an efficient and professional manner. Document all calls and actions taken into system ensuring that all updates and amendments are accurate. Follow through and...

Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a part of their teamJob Scope:- Attending & responding to telephone, live online chat & email enquiries- Facilitating order collection, consolidation, cancellation & fulfilment- Ensuring proper filing of documentations- Packing & organizing merchandise...

Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a part of their teamJob Scope:- Attending & responding to telephone, live online chat & email enquiries- Facilitating order collection, consolidation, cancellation & fulfilment- Ensuring proper filing of documentations- Packing & organizing merchandise...

**Our client is a premier provider of outsourced contact center services in Singapore. They are looking for a Temp Customer Relations Associate to assist their team for the next phase of their business. They are located in the East - easily accessible.Responsibility: Respond to a high volume of incoming customer calls through an automated phone system....

Roles & ResponsibilitiesJob Description & RequirementsBuilding and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales.Customer relationship management (CRM)...

Roles & ResponsibilitiesJob Description: Attend to walk-in customers Respond to customers' phone and email enquiries Handle student enrolment, refund matters Collection of course fees and handle day-end closing Handle complaints and provide appropriate solutions to customers Follow up with customers to resolve issues and concerns Maintain outlet...