Customer Relations Executive
2 weeks ago
Main Duties and Key Responsibilities:
- Streamline all the commercial and administration of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.)
- Prepare, with the accounts department, all financial and other relevant information for reports to the management and help the marina staff with secretarial assistance
- Help with the work schedules, staff attendance and holiday records and other HR-administration related data.
- Be the prime contact person for all the marina stakeholders and help them with all their enquires and information with speed and professionalism.
- Be in charge of the reception area and the general reception of our valued guests by welcoming them with a smile and a fresh drink
- Be in charge of answering phones and directing calls, taking reservations and checking in/out guests using our computerized reservations and billing system
- Assist in other duties assigned by the Marina Director
Job Requirements:
- Preferably a degree holder
- Able to work on weekends and public holidays
- Have nautical knowledge or have the will to acquire
- Have a positive and cheerful deposition and open to work attitude
Tell employers what skills you have
Ability to Multitask
Microsoft Office
Microsoft Excel
Administration
Good Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Customer Relations
Hospitality
Customer Service Experience
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