Customer Relation Executive
2 months ago
HiArt is currently seeking individuals who are passionate about art and children's enrichment industry to join our team
Main Responsibilites
- Attend to walk-in customers
- Respond to customer's phone and email enquiries promptly and professionally
- Manage collection of course fees and handle day-end closing
- Handle student enrolment, refund matters
- Schedule classes for teachers
- Handle complaints and provide appropriate solutions to customers
- Follow up with customers to resolve issues and concerns
- Maintain outlet stationery and pantry supplies
- Support daily centre operations
- Other admin duties as assigned by the supervisor
Qualification & Experience
- Customer service oriented
- Pleasant working personality
- Strong oral and written communication skills
- Attentive to details and meticulous
- Experience with customer service will be an added bonus
- Fresh-graduate are welcome, full coaching will be provided
- Able to work on both weekends (preferred)
Work Locations: Sengkang / Novena/Tiong Bahru
Tell employers what skills you have
Front Office
Customer Service Oriented
Microsoft Office
Microsoft Excel
Teaching
Attentive
Communication Skills
Team Player
Customer Service
Able To Work Independently
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