Customer Relations, Manager

JOB DESCRIPTION:Delivering a comprehensive service framework to address customers' feedbackMaintaining customers' accounts to keep a record of customer interaction and details of actions taken on our Yeap Transport Management System (YTMS)Communicating and aligning with internal Ops Teams and HQ to address customer feedback and service recovery at regular...

Customer relations manager responsibilities: Building and maintaining longterm relationships with key customers Understanding customer needs and finding constructive solutions Managing and overseeing customer communications and interactions Addressing and resolving customer concerns and complaints Creating and implementing sales plans and strategies to...

Manager, Customer RelationsJob Purpose 1. Ensure smooth daily operation of the Customer Relations Operations teamWork closely with stakeholders from primarily Trains and Roads Operations, Maintenance and other corporate units when necessary to ensure speedy and effective feedback case management.Liaise with external stakeholders such as LTA, PA, NEA, SLA etc...

1. Role DescriptionThe Operations & Customer Relations Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients. An Operations & Customer Relations Manager ensures client satisfaction and overcome any challenges clients may experience. Handle and improves all backend...

Roles & ResponsibilitiesManage Building Service Centre, handle client feedback and complaints, and maintain good relationship with clientsAssist clients via phone and email, schedule inspection appointments, liaise with consultants and contractorsPrepare reports, manage documents, and organize meetings and conferencesProvide admin support, investigate...

Our Client is a well-established travel agency in Singapore. The role of a Sales & Customer Relations Manager is to establish new sales channels, agent relationships and partnerships and to follow up and maintain relationships with clients. You will be reporting to Sales Director.【 What you will be doing 】 Handle all tour bookings, reservations,...

Want to work in the World Best Airport? Join us now as Changi Experience Officers Job Scope:- Provide end-to-end customer service for passengers /member of public or callers and attending to their enquiries,feedback and proactively proposing solutions to assist them on their needs- Performing roving duties at both transit and public areas, proactive...

Welcome to Marina Operations Administrator PositionMain Responsibilities:Oversee all commercial and administrative tasks related to the marina, such as berthing records, agreements, financial records, and customer inquiriesCollaborate with the accounts department to prepare financial reports and provide secretarial support to the marina staffManage work...

Roles & ResponsibilitiesJob Responsibilities· Open and maintain customer accounts· Process customers' orders and periodic follow up on orders with regular customers· Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution· Collect customer information to identify and assess customers'...

Good Remuneration Package Office hours, 5 days work week Central working locationAs a Director, Customer Relation & Business Office, you will be responsible for the following duties:Overall in-charge of enhancement and fulfilment of customers' experience Manage Accounts Receivables, Payments and added new Marketing strategies. Develop and implement strategic...

RequirementsConduct training on/off site to ensure customers are familiar with the features of our productsProfessionally resolves product, service issues and complaintsAccomplishes customer service and organization mission by completing related results as neededAct & liaise with relevant departments in event of any issues and complaints from customersEnsure...

Responsibilities: Open and maintain customer accounts Process customers' orders and periodic follow up on orders with regular customers Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Collect customer information to identify and assess customers' needs in order to achieve...

Roles & ResponsibilitiesCall Centre / Customer Service Exp Welcome Office Hour / 5 Days Work Week (including weekends) CBDResponsibilitiesHandle inbound and outbound calls Attend to customers' enquiries via hotline and sometimes email Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the...

Job Duties- Conduct On-Site and On-Line Training to ensure customers are familiar with the features of our products. Conduct On-Site customer visitation to promote the value of our products. Help the sales team with upselling, crossselling, and renewals. Liaise Delivery & Training schedule with customers. Professionally resolves product, service issues and...

Location:Jalan Buroh, SGCRM & Community Specialist The CRM & Community Specialist will drive and manage brand acquisition, conversion and retention engagement campaigns and activities in the Singapore marketResponsibilities: The CRM & Community Specialist will be responsible for the CRM, Social Media & Community management for the Specialised Nutrition...

The Nanyang Business School (NBS) invites applications for the position of Manager, Alumni Relations. The alumni relations manager develops and implements NBS's alumni engagement strategies to foster excellent alumni relations that will strengthen relationships and engagement between NBS and its community of more than 60,000 graduates. Working closely with...

BenefitsWorking Hours: Shift work (including weekend)Salary: Up to $2,700 + Allowance + AWS + VBLocation: Tanjong PagarJob Descriptions: Understand customer's needs and provide quick, accurate and satisfactory answers to their queries Type of calls consist and not limiting to:b. Filing of claims for customer (i.e over-deduction/failure to exit/double...

Our client is one of the World Best Airport and they are currently looking for vibrant individuals to be part of their team Job Duties:Efficiently manage concierge duties to enhance the overall guest experienceAssist guests in wayfinding within the premisesProvide shopping recommendations based on guest preferencesOffer detailed brand and product...

Job DescriptionRoles & ResponsibilitiesGet familiar with the daily operational tasks:Handle Customer Complaints at Call CentrePause in QueuemetricsLog Off QueuemetricsLogin to QueuemetricsManage Web Portal Appointment BookingsAssist with Appointment Booking for Australian Visa ApplicationOffer timely and accurate information to all incoming...

Our client is one of the World Best Airport and they are currently looking for vibrant individuals to be part of their team Job Duties:Efficiently manage concierge duties to enhance the overall guest experienceAssist guests in wayfinding within the premisesProvide shopping recommendations based on guest preferencesOffer detailed brand and product...