Sales Account Manager
4 weeks ago
This job position is under our subsidiary Arcadia Engineering Services Pte Ltd, in the same location as NexGen Wafer Systems.
What will you be doing?
As a member of our sales team, you play a key role to maintain and grow our market in Singapore, Malaysia and the rest of Southeast Asia, reporting directly to Arcadia Business Unit Manager. You will be establishing and maintaining strong contacts with existing and new customers at all levels of their organization in order to foster good working relationships and promote business opportunities.
The main responsibilities for the role:
- Leading the sales activities in distribution product line, as well as owning the fab account customers assigned
- Execute our sales, business development and marketing strategy and roadmap
- Regularly contact and visit customers to promote our products and generate sales leads
- Identify and actively penetrate key customers and key applications in the region
- Identify and engage with decision-makers at key customers to promote and sell our products
- Conduct customer negotiations at all levels to win the business, and thereafter ensure the successful fulfillment of the customer purchase, and maintain continuity throughout the sales and service and after care activities
- Establish, update and maintain a database of customers and contacts in our ERP and CRM system
- Provide regular updates about sales activities, sales forecast, the competitive landscape and the general market sentiment
- Ensure that the sales and performance KPI's for your region are met
- Ensure that customer satisfaction KPI's for your region are me
Who are we looking for?
Our ideal candidate has at least 5 years of sales and account management experience, and at least 3 years in the semiconductor industry managing major customer accounts.
Furthermore, you need to recognize yourself in the profile described below.
Skills:
- Customer-centric, problem-solving, can-do and hands-on mentality
- Good interpersonal skills, both on an individual and team basis
- Highly motivated to execute a defined mission and strategy to achieve pre-defined sales target
- Requirements:
- BSc. in Engineering or equivalent; Applicant with significant experience in the semiconductor industry is preferred
- Strong communication skills – both written and oral
- Understanding Chinese is an added advantage
How will your career develop?
We are a fast-growing company with lots of space for you to develop your career within a high-tech environment. We provide excellent employment and remuneration conditions.
We look forward to hearing from you If the above mix of technical- and personal challenges excites you, we encourage you to send us your details. If you have any questions before applying or would like to have a general conversation about Arcadia Engineering Services, you can contact us directly.
About Arcadia Engineering Services
Arcadia Engineering Services is a business unit and subsidiary of NexGen group. Arcadia provides used fab equipment, parts and services for the fast-growing wafer wet etching and cleaning applications in the semiconductor industry. Our products are in the global supply chain of emerging technologies.
Our portfolio offers a broad range of equipment and services for legacy equipment, including used equipment, consumables, spare parts and upgrades to replace obsolete components. With more than 100 pieces of used equipment sold worldwide, we are the leading solution provider for legacy SEZ equipment worldwide. Our experienced team of engineers serves customers worldwide to maximize the lifetime of their legacy equipment.
CRM
Customer Negotiations
Used Equipment
Interpersonal Skills
Semiconductor Industry
Marketing Strategy
ERP
Account Management Experience
Strategy
Communication Skills
Customer Satisfaction
Business Development
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