Outbound Call cum Front Desk Support
3 weeks ago
a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)
Duties:
Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head
Requirements:
• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above
To Apply:
Please submit your LATEST resumes to jol@oaktree.com.sg with the following details in MS Word format:
- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period
We regret that only shortlisted candidates will be notified.
Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544
Tell employers what skills you have
CRM
Microsoft Office
Microsoft Excel
Interpersonal Skills
Cold Calling
Administration
MS Word
Good Communication Skills
Service Desk
Communication Skills
Team Player
Microsoft Word
Customer Service
Disposition
Customer Service Experience
Call Center
-
Outbound Call Associate
5 days ago
Singapore ENCOMPASSE Full timeRoles & ResponsibilitiesOutbound Call Associate• Proactive contact and engage customers to gather critical information through survey, telemarketing activities • Meet and achieve the individual and company’s key performance indicators • Acquire a strong knowledge of the products and services, culture and processes • Provide quality customer service...
-
Outbound Call Associate
2 months ago
Singapore ENCOMPASSE Full timeRoles & ResponsibilitiesOutbound Call Associate• Proactive contact and engage customers to gather critical information through survey, telemarketing activities • Meet and achieve the individual and company’s key performance indicators • Acquire a strong knowledge of the products and services, culture and processes • Provide quality customer service...
-
Singapore SUCCESS RESOURCE CENTRE PTE. LTD. Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative cum Front Desk Support Specialist. This role will involve handling outbound calls, providing excellent customer service, and performing various front desk duties.Key ResponsibilitiesAs a Customer Service Representative cum Front...
-
Singapore TempServ Pte Ltd Full timeOutbound Call Assistant Proactive contact and engage customers to gather critical information through survey, telemarketing activities Meet and achieve the individual and company’s key performance indicators Acquire a strong knowledge of the products and services, culture and processes Provide quality customer service and prompt follow-up to customers...
-
Outbound Call Associate cum Front desk support
3 weeks ago
Singapore SUCCESS RESOURCE CENTRE PTE. LTD. Full timeRoles & Responsibilities- 1-2 years full time outsource contract (renewable)- Up to $2300 + PB- Mon to Fri + Alternate Saturday- AMKJob Responsibilities:Outbound Call Associate• Proactive contact and engage customers to gather critical information through survey, telemarketing activities • Meet and achieve the individual and company’s key performance...
-
Outbound Call Associate cum Front desk support
2 weeks ago
Singapore SUCCESS RESOURCE CENTRE PTE. LTD. Full timeRoles & Responsibilities- 1-2 years full time outsource contract (renewable)- Up to $2300 + PB- Mon to Fri + Alternate Saturday- AMKJob Responsibilities:Outbound Call Associate• Proactive contact and engage customers to gather critical information through survey, telemarketing activities• Meet and achieve the individual and company’s key performance...
-
Singapore SUCCESS RESOURCE CENTRE PTE. LTD. Full timeRoles & Responsibilities- 1-2 years full time outsource contract (renewable)- Up to $2300 + PB- Mon to Fri + Alternate Saturday- AMKJob Responsibilities:Outbound Call Associate• Proactive contact and engage customers to gather critical information through survey, telemarketing activities• Meet and achieve the individual and company’s key performance...
-
Singapore SUCCESS RESOURCE CENTRE PTE. LTD. Full timeRoles & Responsibilities- 1-2 years full time outsource contract (renewable)- Up to $2300 + PB- Mon to Fri + Alternate Saturday- AMKJob Responsibilities:Outbound Call Associate• Proactive contact and engage customers to gather critical information through survey, telemarketing activities• Meet and achieve the individual and company’s key performance...
-
Singapore SUCCESS RESOURCE CENTRE PTE. LTD. Full timeJob OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative cum Front Desk Support to join our team at SUCCESS RESOURCE CENTRE PTE. LTD. in Ang Mo Kio. As a key member of our front-line staff, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key...
-
Customer Service Specialist
3 weeks ago
Singapore SUCCESS RESOURCE CENTRE PTE. LTD. Full timeJob Overview:A challenging opportunity has arisen for a Customer Service Specialist to join our team at Success Resource Centre Pte Ltd. This role involves providing exceptional customer service through outbound calling and front desk support, ensuring a positive experience for clients.Key Responsibilities:- Engage with customers proactively to gather...
-
Singapore OAKTREE CONSULTING Full timeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at OAKTREE CONSULTING. In this role, you will be responsible for providing exceptional service to our customers through outbound calling and front desk support.Job SummaryThe ideal candidate will have prior experience in outbound call centers and possess...
-
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeJob Summary: We are seeking a highly organized and detail-oriented Administrative Assistant cum Front Desk Coordinator to join our team at RAPSYS TECHNOLOGIES PTE. LTD. The successful candidate will be responsible for providing exceptional customer service, handling front desk operations, and supporting administrative tasks.Key Responsibilities:Handle phone...
-
Customer Service Specialist
3 weeks ago
Singapore OAKTREE CONSULTING Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Specialist to join our team at Oaktree Consulting. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through outbound calls and front desk duties.Key Responsibilities:Make proactive contact with customers to gather...
-
Front Desk Representative cum Cashier Specialist
3 weeks ago
Singapore LEECRUITMENT PTE. LTD. Full timeJob Title: Front Desk Representative cum Cashier SpecialistLocation: SingaporeAbout the RoleWe are seeking a highly skilled and experienced Front Desk Representative cum Cashier Specialist to join our team at LEECRUITMENT PTE. LTD.Job DescriptionKey Responsibilities:Welcome donors with warmth and gratitude, creating a positive and welcoming atmosphereCollect...
-
Front Desk Support Officer
3 weeks ago
Singapore EXCELTECH COMPUTERS PTE. LTD. Full timeAt EXCELTECH COMPUTERS PTE. LTD., we are seeking a highly skilled and motivated Front Desk Support Officer to join our team.About the RoleThis is an excellent opportunity for individuals who enjoy working in a dynamic environment and providing exceptional customer service.The successful candidate will be responsible for managing the front desk, handling...
-
Front Desk Administrator
3 weeks ago
Singapore PEREGRINE SECURITY PTE. LIMITED Full timeJob Title: Front Desk AdministratorWe are seeking a highly skilled and experienced Front Desk Administrator to join our team at Peregrine Security Pte. Limited.About the Role:In this role, you will be responsible for providing exceptional customer service, managing front desk admin duties, and ensuring that all visitors receive a warm welcome. You will be...
-
Front Desk Support Officer
2 weeks ago
Singapore GAIN EMPLOYMENT SERVICES PTE. LTD. Full timeJob Description:GAIN EMPLOYMENT SERVICES PTE. LTD. is seeking a highly skilled and experienced Front Desk Support Officer to join our team.Job Summary:We are looking for an individual who can provide exceptional customer service, handle front desk duties, and maintain the overall tidiness of the reception area.Key Responsibilities:Answer phone calls, attend...
-
Front Desk Coordinator
3 weeks ago
Singapore SUMMIT ASIA PACIFIC PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Front Desk Coordinator to join our team at Summit Asia Pacific PTE. LTD.The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and performing various administrative tasks.Job DescriptionAs a Front Desk Coordinator, you will be the first point of...
-
Front Desk Support Specialist
3 weeks ago
Singapore HOTEL YAN PTE. LTD. Full timeAbout HOTEL YAN PTE. LTD.HOTEL YAN PTE. LTD. is a reputable hospitality provider in Singapore, offering a range of services to its guests.Job DescriptionWe are seeking a highly skilled Front Desk Support Specialist to join our team. As a Front Desk Support Specialist, you will be responsible for ensuring that the amenities in the room are sufficiently...
-
Front Desk Support Associate
2 weeks ago
Singapore SOLVERMIND HOLDING (SINGAPORE) PTE. LTD. Full timeJob Title: Front Desk Support AssociateWe are seeking a highly skilled and experienced Front Desk Support Associate to join our team at SOLVERMIND HOLDING (SINGAPORE) PTE. LTD. in Singapore.About the Role:The ideal candidate will be responsible for providing exceptional customer service, managing the front desk, and handling general administrative tasks....