Front Desk Support Specialist

2 days ago


Singapore HOTEL YAN PTE. LTD. Full time
About HOTEL YAN PTE. LTD.
HOTEL YAN PTE. LTD. is a reputable hospitality provider in Singapore, offering a range of services to its guests.

Job Description
We are seeking a highly skilled Front Desk Support Specialist to join our team. As a Front Desk Support Specialist, you will be responsible for ensuring that the amenities in the room are sufficiently supplied for the convenience and comfort of our guests. This includes performing Service Recovery when necessary, familiarizing yourself with and carrying out the policies and procedures established by HOTEL YAN PTE. LTD. and Government's Safety Management Measures.

Responsibilities:
  • Answer all incoming calls promptly and pleasantly and ensure that the appropriate connection is made.
  • Perform all tasks assigned according to established standards and procedures: take messages upon request, handle guests check-in/check-out and calls, maintain equipment and facilities; report any maintenance problems to engineers on duty.
  • Perform other duties as assigned by the Supervisor or the Management.

Requirements:
The ideal candidate should possess the following skills and qualifications:
  • Singaporean/PR preferred.
  • Able to work on rotating shifts, including weekends and public holidays.
  • Ability to write and communicate in fluent English.
  • Ability to use organisation's current computer system.
  • Pleasant disposition with good interpersonal skills.
  • Able to work in a fast-paced environment.

Salary Range:
$3,000 - $4,500 per month (depending on experience).

Benefits:
In addition to a competitive salary, we offer a range of benefits to support your career development and well-being.

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