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Operation Executive

4 months ago

Singapore MA KUANG CHINESE MEDICINE & RESEARCH CENTRE PTE LTD Full time
Roles & Responsibilities

Responsibilities

  • Implement clinic service SOP and improve patients service quality to meet customer satisfaction
  • Execute the process of providing TCM services in the company
  • Liaise with clinic managers to monitor clinic overall management and track sales performance
  • Ensure smooth running of clinic operations
  • Handle, resolve and communicate complaints and incidents
  • Execute all company’s counter staff related matters including but not limited to: Roster/schedule
  • Assist in Operation Manager's planning.
  • Any ad hoc duties assigned according to business needs.

Requirements

  • Experience in TCM / Spa / Western Clinic / Aesthetic / related field
  • Min Diploma / Degree in any field
  • Good organizational and time-management skills
  • Ability to multi-task and perform well in stressful situations
  • Communication skills with customer service orientation
  • Meticulous with a keen eye for details
  • Works well independently and has strong operational skills
  • Develops strong relationships with co-workers and has strong leadership skills

Only shortlisted candidates will be notified


Tell employers what skills you have

Ability to Multitask
Service Orientation
Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Administration
Spa
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Able To Work Independently