Insurance Assistant Executive
2 months ago
* Basic Salary & Incentives Scheme
* AWS
* Medical & Dental Benefits
Responsibilities
- To handle counter, email and telephone enquiries for all classes of general insurance.
- To provide insurance quotations and process motor insurance applications, renewals, extension, cancellation and issuance of insurance documents for all general insurance products including requirements under GIAS.
- To monitor and follow up on all aspects of customer support in spoken/ written form.
- To carry out telemarketing calls and marketing campaigns when required.
- To cross-sell all classes of general insurance in spoken and written form.
- To carry out daily opening and closing procedures such as checking of transaction records, NETS and Credit Card terminals.
- To assist the Operations Executive in daily operations and any ad-hoc projects/ assignments.
- To ensure training hours under CPD requirements and to comply with all regulatory requirements by the relevant authorities.
Requirements:
- Certificate in General Insurance (CGI) or BCP, PGI & ComGI will be advantageous.
- At least 1 year's work experience in a similar capacity preferred.
- Possess a courteous and helpful personality.
- Pro-active with a positive mindset.
- Passion in delivering customers' satisfaction.
- Fresh graduates with related qualifications are welcome to apply.
- Experienced and matured workers in the insurance industry may also apply.
Tell employers what skills you have
Customer Service Oriented
Telemarketing
Customer Support
Travel Insurance
Insurance Claims
Cross Selling
General Insurance
Customer Service
Insurance
cross sell
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