Executive, Life Insurance Operations
1 day ago
Job Responsibility
- Ensure new business applications are processed accurately and efficiently within the stipulated service standards and adhere to company guidelines and regulatory requirements.
- Ensure timely follow up and processing of new business applications and accuracy in policy contract issuance.
- Assist to monitor the new business submission volume to ensure that there is no backlog.
- Manage enquiries / complaints and perform service recovery when necessary.
- Identify inefficient process and escalate to Head of New Business for assessment and improvement.
- Support new product launches in terms of new business processing.
- Develop and maintain excellent relationships with internal stakeholders, intermediaries and distribution channels.
- Any other tasks assigned by the company.
Requirements:
- Minimum a Degree / Diploma in any discipline, having insurance qualifications / certifications (i.e. LOMA (FLMI), M5, M9 and Health Insurance etc) will be an added advantage.
- Minimum 2 to 4 years of relevant experience in life insurance operations
- A good team player and possess insurance knowledge including life insurance product, basic underwriting concepts, business and regulatory practices.
- Customer centric and a good team player with excellent communication and interpersonal skills
- Proficient in MS Office.
Tell employers what skills you have
Interpersonal Skills
MS Excel
Service Recovery
MS Office
Underwriting
Insurance Claims
Life Insurance
Excel
Team Player
Regulatory Requirements
Health Insurance
Life insurances
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