Revenue & Working Capital Manager (HK)
3 weeks ago
The Firm
HFW is a sector focused global law firm. We have over 600 lawyers working across the Americas, Europe, the Middle East, Asia and Australia. We take a progressive approach to our roles in commercial business – thinking creatively and pragmatically to support our clients.
Whether we are solving complex issues within the construction, aviation or shipping industries, or providing advice across insurance, commodities and energy we are specialist lawyers here to add value to our clients. We think about the commercial solution first, and then underpin our advice with a solid foundation of legal expertise.
Job Purpose
The Revenue & Working Capital Manager is responsible for leading the billing and collection functions of the Hong Kong (HK) office. The individual will be responsible for all aspects of billing and debt collection and will also support operational improvements in the function whilst working closely with HK management and senior Finance team members to achieve financial targets.
Key Responsibilities
· Oversee all aspects of the billing function in HK, including the raising of bills and credit notes, write-offs and WIP management in accordance with monthly deadlines.
· Ensure compliance with the Firm's billing, WIP, credit policies and with the HK Solicitors' Accounts Rules.
· Manage the team effectively, ensuring that they have the necessary technical and interpersonal skills to perform their roles effectively and efficiently.
· Configure billing and debt collection processes on Elite 3E to improve productivity and services.
· Manage accounts receivable, all-round credit control and review, including China related debts
· Specify and facilitate production of ad hoc reports as required.
· Provide support and guidance to partners, senior management and matter teams with complex bills and, where required, correspond and meet with clients to rectify debt/billing issues, negotiate payment plans and resolve any conflicts.
· Organise and manage the regular review of partners' i) WIP for the purpose of ensuring that billing opportunities are identified, actioned and maximised; ii) debt is regularly chased for collection; and iii) client monies are attended to in accordance with SRA rules.
· Ensure fee earner time is promptly recorded to enable the WIP to be billed.
· Provide training to new members of the HK team as and when required.
· Any other ad hoc duties as may be required.
Key Skills & Experience Required
· A minimum of 8 years' revenue and working capital management experience within an international legal partnership or professional services environment.
· A team player with a minimum of 3 years' experience of leading a team and managing workloads.
· Experience of working collaboratively with matter teams and a proven ability to build effective relationships with senior stakeholders across the firm.
· Fluent in Mandarin, both spoken and written
· A positive, "can-do" attitude who takes ownership of issues and is driven to find tailored solutions.
· A thorough understanding of SRA Accounts Rules and best practice techniques for managing the billing cycle.
· IT literate, with exposure to Excel and Elite 3E practice management system.
· Excellent written, communication and interpersonal skills; professional and approachable but firm, especially when interacting with Partners and other senior stakeholders.
· Strong analytical and problem solving skills
· A strong customer service ethos
· Emotional intelligence and able to appreciate clients (internal and external) circumstances, priorities and timelines.
· A highly organised approach to work and strong attention to detail.
Additional Information
This role is based out of the HFW Hong Kong office.
Kindly note that this job description is not contractual. It will be reviewed periodically and may be amended or altered to meet the needs of the firm.
HFW collects and processes personal data relating to job applicants to manage its recruitment process. The firm is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. For information on how the firm will process your data, please see our Privacy Notice on our website (www.hfw.com/Privacy-Notice), in the section "What we collect and how we use it".
HFW aims to ensure equality of opportunity and we are actively working towards improving the diversity of our staff. All applications will be considered only on merit and the applicant's suitability to meet the requirements of the role.
Tell employers what skills you have
Working Capital Management
Strong Attention To Detail
Analytical Skills
Interpersonal Skills
WIP
Practice Management
Written Communication
Approachable
Accounts Receivable
Accounting
Emotional Intelligence
Capital
Professional Services
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