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Retail Sales Assistant

4 months ago

Singapur, Singapore RI LUXURY PTE. LTD. Full time
Roles & Responsibilities

Brand Description:

Established in 1962, Läderach Swiss Chocolatier is a decade-long family business specializing in luxury Swiss chocolate with more than fifty years of brand history. The brand is managed by ROYAL INSIGNIA in Southeast-Asia.


Following the success of the chocolatier’s first pop-up in Singapore during the 2017 Christmas season, Läderach has opened up its first brick and mortar in Singapore in 2019, marking the brand’s first foray into Southeast-Asia.


The brand has since established 4 boutiques in Singapore, with plans to further expand into other areas in the region.


Occupation Description:

The Senior/ Retail Sales Assistant is responsible for achieving sales, delivering service and operations excellence. He / she also engages in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels, he / she handles order fulfilment processes for customers in store.

He / she operates in a fast-paced, diverse and customer-centric store environment. As the first point-of-contact in store, he / she serves as the ambassador of the organization.

He / she is a highly motivated and service-oriented individual. He / she communicates well and thrives in a team environment.


Duties & Responsibilities:

  • Interact with customers to sell products and provide customer service
  • Generate new businesses (walk-ins and/or phone enquiries)
  • Attain and maintain required service standards
  • Respond to service challenges, e.g. handling customer queries and / or complaints
  • Provide supporting activities; i.e. invoicing, packing, replenishment, stock-receiving/taking
  • Maintain housekeeeping standards at the Boutique


Education & Qualifications:

  • Min ITE/ Diploma / Degree
  • Excellent communication and interpersonal skills
  • Able to converse fluently in English


Experience:

  • Prior experience in the retail sector would be an added advantage

Tell employers what skills you have

Sales
Visual Merchandising
Housekeeping
Interpersonal Skills
Retail Sales
Chocolate
Attention to Detail
Cashiering
Customer Satisfaction
Customer Service