Part-Time Junior Admin Assistant

1 month ago


Singapur, Singapore CWCS PTE. LTD. Full time
Roles & Responsibilities

Job Description & Requirements

We are looking for Part-Time Junior Admin Assistant for daily operation department to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .


Need to manage and monitor equipment, cleaning solutions and cleaning standard.


Working Hours: 9am-6pm in office

Working Days: PART TIME [2 weekdays and saturday]


-Need to respond to messenger till staff schedule end. Sunday reply customer and our staff from home


Responsibilities:


Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)


Maintaining a positive, empathetic, and professional attitude toward clients at all times


Maintaining a positive, empathetic, analysis and professional attitude toward clients at all times


Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support


To arrange workers jobs schedule and monitor cleaning standards.


To act as a central point for the customer on a particular enquiries and take a pro-active approach to customer liaison.


To create and maintain good working relationships

Collect mails and documents assist in any ad hoc duties assigned


Requirements:


Minimum 1 year experience in customer service, scheduling


Minimum 'N' level holder Customer-oriented with good interpersonal and communication skills


Must be a fast learner and able to multi task

Ability to work under pressure to tight deadlines

Ability to work under owns initiative

Good organizational and time management skills

Ability to think strategically


Pleasant and friendly personality Strong problem solving capabilities


Computer literacy


Tell employers what skills you have

Ability to Multitask
Verbal Communication
Teaching
Mindfulness
Problem Solving
Attention to Detail
Pressure
Communication Skills
Team Player
Customer Service
Scheduling
Computer Literacy
Able To Work Independently

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