Customer Service Call Agent

1 month ago


Singapore HAI LECK ENGINEERING (PRIVATE) LIMITED Full time

Join our call center party and be the star If you're all about top-notch service and dynamism, connect with us TODAY for a fun-filled role #JoinTheFun #WorkNow

Brief Summary:

  • Gross Salary | Up to $2,800
  • Working Days | 5.5 Days | Mon to Fri, 830am to 530pm | Sat, 830am to 1230pm
  • Training Provided
  • 14 Days Leave
  • Near MRT/Work with Friends
  • Career Progression

Responsibilities:

  • Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy.
  • Assist customers in navigating respective website and online services.
  • Maintain accurate records of customer interactions and transactions.
  • To consistently meet set KPIs without compromising on quality service delivery.

Requirements

  • Min GCE N/O Level
  • Strong communication skills, both verbal and written
  • Basic computer proficiency
  • 1 year of experience in Call Centre Environment

If you're enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you Join our team and be part of an exciting customer care experience.

Interested candidates may email us at


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